Loan Partner

🕒 August 6

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Serve as the primary contact and liaison between clients, branch leadership, and assigned Loan Originators • Contact borrowers within 24 hours after the Loan Originator appointment and review applications and documents • Communicate pre-approval parameters and review cash, credit, and income qualifications • Review documentation for discrepancies, omissions, income calculations, and asset verification; update Encompass • Track requested documents in Encompass and communicate red flags or potential issues • Meet loan deadlines while managing multiple assignments and projects • Handle payment scenario requests and accurately pre-approve borrowers • Issue pre-approval letters and provide pertinent supporting documents • Communicate pre-approval details and updates to Realtor partners • Onboard contracts for rate-lock consultation • Submit and disclose loan applications to remain TRID compliant • Provide Borrower Tuesday Updates, Pre-Closing Calls, and Funding Calls when applicable • Monitor daily loan progress to ensure 95% of loans close on time • Attend weekly pipeline calls and resolve loan problems before escalation • Provide excellent internal and external customer service • Work varying hours and overtime when needed

🎯 Requirements

• High School Diploma or equivalent • Minimum 5 years’ current conventional fixed and ARM, HELOC and construction mortgage loan processing or origination experience • State and Federal NMLS License preferred • Experience in Mortgage Loan Processing • Experience with RESPA, mortgage and consumer lending regulations, and loan documents preferred • Working knowledge of all major investors’ guidelines • Experience with Encompass • Excellent written and verbal communication skills • Excellent communication and collaboration skills • Skill in utilizing text messaging platforms effectively • Excellent prioritization skills to meet established deadlines and KPIs • Skill in analyzing cash, credit and income to ensure accurate pre-approval • Proficient in DU, LP, Microsoft Office and Windows • Ability to adapt to new technologies • Available to work varying hours and overtime if needed • Ability to work Eastern Standard Time Zone working hours

🏖️ Benefits

• Competitive compensation plan • Medical insurance • Dental insurance • Vision insurance • 401K • Company-provided short-term disability • Employee assistance program • Wellness program • Employee engagement and culture programs • Equal employment opportunity and diversity and inclusion commitment