Senior Business Systems Analyst, Go-to-Market

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $125k - $180k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Lead Sales projects across Lead-to-Order by facilitating requirement gathering sessions, translating business needs into functional designs, developing solution prototypes, and creating detailed documentation for implementation and training • Identify and prioritize AI-enabled opportunities across the Lead-to-Order lifecycle, including Agentforce agents, Einstein/Prompt Builder use cases, and AI-assisted opportunity creation and approvals • Define and document AI use cases end to end, including intended outcomes, grounding data and context requirements, guardrails and escalation paths, human-in-the-loop checkpoints, and success metrics • Own the mobile experience for Sales by gathering requirements and defining designs for Salesforce mobile and mobile-optimized flows • Assess sales tools in the market and lead build-versus-buy recommendations • Partner with stakeholders to establish and document user stories, current- and future-state business processes, and functional requirements • Create and maintain documentation for business processes, system configurations, and AI agent behaviors/prompt logic • Own functional tasks and deliverables for Salesforce Sales Cloud applications, including functional testing, UAT, AI output/response validation, training, reporting, and ongoing enhancements • Collaborate with Sales, Sales Operations, Finance, Legal, Data, and Platform teams to deliver comprehensive, compliant solutions • Drive user adoption and change management, focusing on seller trust and fluency in new AI and mobile capabilities

🎯 Requirements

• 8+ years of business analysis experience • 5+ years of Salesforce expertise • Strong understanding of Lead-to-Order processes and sales operations • Experience working on L2O transformation initiatives • Demonstrated experience delivering AI-enabled business capabilities, including defining use cases, evaluating feasibility, and measuring outcomes • Proven track record of implementing process improvements in a sales environment • Strong analytical and problem-solving skills • Excellent stakeholder management, written and verbal communication skills, including experience presenting to senior leadership • Knowledge of sales operations workflows • Bachelor's degree in Business, IT, or related field • Salesforce certifications (Admin, Advanced Admin, or Sales Cloud Consultant) • Hands-on experience with Agentforce, Einstein GPT/Prompt Builder, or Data Cloud • Experience designing mobile-first Salesforce experiences and driving field/mobile adoption • Familiarity with AI governance concepts, including data privacy, model output validation, audibility, and responsible AI guardrails • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Health insurance • 401k • Paid time off • Bonuses • Equity grants