Forward Deployment Engineer

🕒 September 1

🇨🇦 Canada – Remote

💵 $128k - $167k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CruxOCM

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚡ Energy

🏢 Enterprise

☁️ SaaS

Energy • Enterprise • SaaS

CruxOCM is a company focused on automating and optimizing control room operations across industries such as energy, utilities, and processing. The company provides innovative automation solutions that improve safety, efficiency, maximizing profitability, and sustainability of industrial operations. Their products, like pipeBOT and RIPA, are designed to automate complex procedures in control rooms, reducing human error and increasing efficiency by integrating machine learning with traditional process control methods. CruxOCM aims to transform traditional control rooms into fully autonomous systems.

📋 Description

• Deploy, integrate, and operate CruxOCM software in live process control environments through production use • Write, configure, and ship integrations, data flows, and state machine logic for site-specific systems and operating practices • Commission, test, and validate solutions in customer environments • Diagnose and resolve issues at the software, data, and control-system boundary • Own technical outcomes beyond go-live and feed field learnings, reusable connectors, and product gaps to engineering and product teams • Coordinate third-party commissioning and installation personnel while remaining accountable for technical results • Define success with operators and stakeholders, demonstrate operational value, and capture adoption and customer outcomes • Apply pipeline operations, hydraulic modelling/simulation, and management-of-change knowledge to scope and build solutions • Set up and configure Windows servers and OPC servers • Design HMI systems in SCADA environments • Collaborate with product, engineering, sales, and customers as the technical bridge between customer needs and product development • Report to the Forward Deployment Engineering Manager

🎯 Requirements

• Bachelor’s degree or Technology Diploma in Computer Science, Software Engineering, Electrical Engineering, Computer Engineering, or Controls Engineering (or equivalent experience) • Extensive experience deploying and supporting complex software in mission-critical environments • Scripting or programming experience (Python, PowerShell, or similar) • Working knowledge of Windows Server and network administration • Familiarity with SQL, relational databases, and time series databases • Ability to translate operational feedback into concrete changes in software logic • Experience writing specification documents and technical reports • Strong written and verbal communication skills • Ability to review team members' work and provide constructive feedback • Autonomous, self-motivated, adaptable, and focused on continuous improvement with minimal supervision • Strong time management, prioritization, decision-making, and reliability • Sharp troubleshooting capabilities and responsible, detail-oriented work habits • Willingness to travel nationally and internationally up to 10% • Experience with AI-assisted development tools, industrial communication protocols, SCADA, pipeline operations, or hydraulic modelling/simulators is considered an asset

🏖️ Benefits

• Competitive compensation package, including equity • Comprehensive health benefits • Remote-first work environment • Flexible work arrangements • Professional development opportunities • Growth-mindset culture • A diverse and inclusive environment • Accessibility accommodations