Client Service Representative

🔥 17 hours ago

🌺 Hawaii – Remote

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💵 $50k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

🦅 H1B Visa Sponsor

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CSC

5001 - 10000 employees

📋 Compliance

🔒 Cybersecurity

Compliance • Cybersecurity

CSC is the world’s leading provider of global business administration and compliance solutions, specializing in administration services to alternative asset managers across a range of fund strategies, and transactions involving capital markets participants in both public and private markets. The company offers domain name management, digital brand protection, cyber security services, compliance and governance, corporate trust, and escrow services. Trusted by more than 90% of the Fortune 500 and operating in over 140 jurisdictions, CSC has been a reliable partner for more than 120 years, ensuring effective business operations for its clients.

📋 Description

• Build relationships with clients to understand their unique needs and concerns • Fulfill requests and answer questions for internal and external customers • Respond promptly to customer inquiries via phone or electronically • Provide excellent customer service to internal and external clients • Organize workflow to meet customers’ time frames and demands • Navigate multiple databases quickly and accurately • Recommend process improvements where applicable • Maintain and grow existing customer business by providing outstanding service and proactively offering appropriate services • Work with customers and CSC teams to provide solutions that help businesses run smoother and smarter

🎯 Requirements

• Experience working in a customer service or administrative capacity • Energetic self-starter who thrives in a fast-paced, team-oriented environment • Attention to detail and accuracy • Strong prioritization and time-management skills • Flexibility and agility, with the ability to multitask • Problem-solving skills • Strong computer skills and proficiency in MS Office, Word, and Excel • Effective verbal and written communication skills • Salesforce experience a plus • Ability to work Monday–Friday during specified Hawaii Time hours • Ability to work training hours of 6am–3pm or 5am–2pm HST

🏖️ Benefits

• Paid time off • Medical insurance • Dental insurance • 401(k) plan • Training • Mentorship • Growth opportunities • No nights, weekends, or holidays • Annual success-sharing bonuses or commission plans based on individual performance • Annual leave • Tuition reimbursement • Referral bonuses • Accessibility support and workplace resources for colleagues with disabilities • Remote work schedule

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