Business Development Manager, DeafHealth

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Communication Service for the Deaf (CSD)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

🤝 Non-profit

📚 Education

🌍 Social Impact

💰 $75k Grant on 2017-11

Non-profit • Education • Social Impact

Communication Service for the Deaf (CSD) is an organization that has been working since 1975 to empower both Deaf and hearing individuals to succeed together. CSD offers a variety of programs and services, such as ASL Now, CSD Access, and DeafHealth, to promote accessibility and success for Deaf and hard of hearing communities. The company collaborates with partners like Tive Technology to enhance accessibility and provides resources for hiring Deaf employees and supporting Deaf-owned businesses. CSD believes in treating disability as diversity and values Deaf identities for their unique contributions to society.

📋 Description

• Identify and develop regional and national business opportunities across DeafHealth’s flagship healthcare navigation and benefits enrollment services, as well as its portfolio of health education, training, and research offerings. • Own the DeafHealth partner pipeline end-to-end – prospecting, qualifying, proposing, negotiating, and finalizing – including preparing presentations and proposals that represent the full range of DeafHealth services. • Support revenue forecasting and partner-facing pipeline intelligence to inform partnership strategy and readiness. • Drive execution toward signed MOUs, service-level agreements, and multi-year contracts with institutional partners, contributing to DeafHealth's growth and sustainability goals. • Build and cultivate long-term relationships with institutional partners, articulating DeafHealth's service model, capabilities, and compliance to address complex organizational needs. • Lead and coordinate proposal, RFP, and application responses, ensuring submissions are accurate, compliant, and compelling. • Support existing partner relationships through responsive follow-up, sharing relevant updates, and identifying opportunities for new services or expanded scope. • Leverage professional and community networks to surface opportunities, partnerships, and market insights that support DeafHealth's growth. • Monitor industry developments and market trends to anticipate opportunities and time outreach effectively. • Represent DeafHealth at industry, community, and partner-focused events to build awareness, generate new connections, and support new partnership opportunities. • Maintain accurate and timely documentation of pipeline activity to support tracking, planning, and reporting. • Coordinate closely with other divisions on shared institutional relationships and joint pursuits. • Perform other duties as assigned.

🎯 Requirements

• Bachelor's degree in Business, Public Health, Health Administration, or a related field from an accredited college or university; or equivalent professional experience. • At least 4 years of experience in business development, partnerships, sales, or contracting – preferably within the healthcare or public health sectors – including experience building and managing a partner or sales pipeline end-to-end and advancing complex agreements with institutional partners. • Equivalent experience in adjacent fields such as disability services, community health, aging and long-term services, or nonprofit institutional partnerships will be considered. • Strong English writing skills. • Ability to communicate effectively using American Sign Language. • Willingness to travel up to 15%. • Preferred experience in one or more of the following healthcare domains – either working directly in these areas or advancing them to public sector buyers, health plans, foundations, and community-based organizations: healthcare navigation, patient advocacy, care coordination, patient support, benefits enrollment, healthcare contracting, procurement, or grants management. • Familiarity with public benefits and coverage programs, including Medicaid, Marketplace, or Medicare (preferred).