Fraud Analyst

Job not on LinkedIn

🔥 15 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🧐 Analyst

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CSI

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1965

💳 Fintech

🏦 Banking

🔒 Cybersecurity

💰 Private Equity Round on 2024-01

Fintech • Banking • Cybersecurity

CSI is a technology company specializing in modern banking solutions, offering products such as core banking software, digital banking, payment processing, and managed cybersecurity services. Their integrated solutions also include advisory services focused on financial crimes compliance and mitigation. CSI aims to empower financial institutions to thrive in a digital landscape while enhancing customer experience and operational efficiency.

📋 Description

• Monitor fraud alerts and investigate potentially fraudulent transactions and account activity • Analyze suspicious behaviors and identify fraud trends and patterns • Verify fraud activity by contacting cardholders and financial institutions • Handle inbound and outbound customer communications related to fraud, lost cards, stolen cards, and account concerns • Review and manage fraud-related tickets, requests, and escalations • Collaborate with fraud operations, card services, payments, and dispute teams • Support fraud prevention initiatives and process improvements • Serve as an escalation point for complex fraud cases • Maintain detailed records and documentation of investigations and outcomes • Work four 10-hour shifts per week, from 4:30 PM to 2:30 AM Central Time, with rotating weekends and holidays • Support a 24/7/365 operation

🎯 Requirements

• 1-3 years of relevant work experience • Strong customer service and communication skills • Ability to confidently handle phone conversations with customers and financial institutions • Experience working in a fast-paced environment while managing multiple priorities • Strong analytical and critical-thinking skills • Ability to identify patterns, trends, and anomalies • Proficiency with Microsoft Office (Word, Excel, Outlook, Teams) • Ability to navigate multiple systems and applications simultaneously • Strong attention to detail and organizational skills • Visa sponsorship unavailable; applicants must be authorized to work in the United States without sponsorship now or in the future • Preferred: Fraud investigation, fraud operations, or risk management experience • Preferred: Banking, payments, financial services, or fintech experience • Preferred: Experience with CRM or case management systems • Preferred: SQL knowledge for research and data analysis • Preferred: Experience supporting customers in a call center or operations environment

🏖️ Benefits

• Eligibility for incentive awards based on both individual and business performance • Competitive salary • Comprehensive range of benefits