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Senior MCS Solutions Engineer

đź•’ September 2

🤠 Texas – Remote

infoinfo

⏰ Full Time

đźź  Senior

đź’» Solutions Engineer

Where this job comes from

Posted on C Spire's careers page, not through a job board

First seen by Remote Rocketship September 2

Logo of C Spire

C Spire

1001 - 5000 employees

Founded 1988

đź’Ľ Consulting

📦 Logistics

📡 Telecommunications

đź’° $26.2M Grant on 2023-08

Consulting • Logistics • Telecommunications

C Spire is a technology company specializing in providing advanced wireless communication solutions along with home internet services. They offer a variety of plans for both business and personal customers, emphasizing customer support and technology consulting. C Spire also boasts a nationwide 5G network and promotes exclusive fiber home internet services available in select areas. Their aim is to empower businesses and households with innovative connectivity solutions and trustworthy IT support.

đź“‹ Description

• Serve as the trusted technical advisor supporting the M&CS sales organization throughout the customer lifecycle. • Partner with Account Executives to lead technical discovery sessions, identify customer business challenges, and design aligned technology solutions. • Architect and position managed services solutions across networking, cloud, cybersecurity, infrastructure, collaboration, connectivity, and related technologies. • Translate complex technical concepts into clear business value for executive, technical, and operational stakeholders. • Develop solution architectures, technical recommendations, implementation assumptions, and documentation for customer proposals and RFP/RFI responses. • Collaborate with Engineering, Product, Operations, Delivery, and Project Management teams to ensure solutions are technically sound, supportable, and profitable. • Identify opportunities to expand customer relationships by transitioning project-based engagements into recurring managed services. • Conduct customer presentations, whiteboarding sessions, demonstrations, workshops, and executive briefings. • Support strategic customer pursuits and help account teams develop winning solution strategies. • Provide technical coaching and enablement to Account Executives. • Ensure seamless transition of opportunities from Sales to Delivery through complete technical handoff documentation. • Stay current on emerging technologies, industry trends, AI-enabled solutions, and competitive offerings.

🎯 Requirements

• Bachelor's degree in a related field or equivalent experience. • 8+ years supporting strategic enterprise customers. • Expert knowledge across networking, cloud, cybersecurity, infrastructure, collaboration, and managed services. • Experience mentoring Solutions Engineers and influencing technical strategy. • Relevant industry certifications preferred. • Ability to sit or stand for extended periods. • Travel approximately 30%. • Occasionally lift up to 25 pounds. • Communicate effectively in person, virtually, and by phone.

🏖️ Benefits

• Competitive Compensation Package • Annual Performance Incentive Opportunity • Blue Cross Blue Shield Health Insurance • 401(k) with Company Match • Tuition Assistance • Complimentary Wireless Service & Device* • WellBeacon Wellness Program • Teladoc Telemedicine • Paid Talent Referral Opportunities • Tailored Learning Paths for Every Position

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