Inside Sales Representative

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CSW Industrials Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

🔧 Hardware

⚡ Energy

B2B • Hardware • Energy

CSW Industrials Inc. is a diversified industrial growth company that designs, manufactures, and markets niche, value‑added products for professional trades and commercial construction markets. Through a portfolio of operating brands (including providers of HVAC/R and contractor supplies, engineered building components like fire- and smoke-rated opening protective systems, grilles and railings, and specialized lubricants and sealants) it serves HVAC/R, plumbing, electrical, construction, energy and other industrial end markets. The company emphasizes disciplined capital allocation, strategic acquisitions, employee safety and sustainability while selling primarily to professional and commercial customers.

📋 Description

• Execute outbound sales activities to generate demand and close business • Manage assigned accounts to drive revenue growth, retention, and share of wallet • Identify and develop opportunities within inactive and underperforming accounts • Deliver accurate pricing, quotations, and order processing in a timely manner • Identify, qualify, and convert prospects into active customers • Facilitate new account setup, including coordination with internal teams and systems • Guide new customers through initial purchasing processes to ensure a smooth onboarding experience • Drive early engagement to establish repeat purchasing behavior • Provide product knowledge, application guidance, and solution-based recommendations • Promote PSP products, programs, and value proposition to customers • Coordinate product samples and support customer onboarding and adoption • Maintain professional, responsive communication across all customer interactions • Partner with Customer Service and cross-functional teams to deliver a consistent, high-quality customer experience, proactively resolve issues, and support customer retention. • Maintain accurate account, opportunity, and activity records in CRM systems • Track performance against established sales targets and key performance indicators (KPIs) • Utilize data and reporting to prioritize activity and improve conversion rates • Consistently meet or exceed established sales goals and performance expectations through disciplined use of CRM, ERP, and eCommerce systems • Participate in a structured, scalable training program focused on product knowledge, industry insights, and sales methodologies • Continuously develop sales skills and deepen product expertise to improve customer engagement and conversion outcomes • Adapt sales approach based on performance data, customer feedback, and market conditions

🎯 Requirements

• Minimum of 5 years of sales experience, including inside sales or account management • Demonstrated track record of meeting or exceeding sales targets • Experience using CRM systems and ERP or eCommerce platforms • Experience within the building products, construction, or related industries • Direct experience in the electrical products industry strongly preferred

🏖️ Benefits

• Competitive base salary plus performance-based incentives • Employee Stock Ownership Plan (ESOP) • 401(k) with company match • Comprehensive health and welfare benefits