Senior Salesforce Functional Lead

🕒 August 11

🏈 Alabama, Alaska, +43 more states – Remote

infoinfo

💵 $91.2k - $136.8k / year

⏰ Full Time

🟠 Senior

💼 Consultant

Where this job comes from

Posted on Cummins Inc.'s careers page, not through a job board

First seen by Remote Rocketship August 11

Logo of Cummins Inc.

Cummins Inc.

10,000+ employees

Founded 1919

🏗️ Construction

💼 Consulting

🏥 Healthcare

💰 $75M Grant on 2024-07

Construction • Consulting • Healthcare

Cummins Inc. is a global power technology leader that designs, manufactures, and distributes a variety of engines and power systems solutions. They offer products that range from diesel and natural gas engines to hybrid and electric power systems, as well as components like turbochargers, fuel systems, and emissions solutions. With a strong emphasis on innovation, Cummins aims to reduce emissions and improve fuel efficiency. The company is dedicated to helping industries navigate the transition to cleaner energy through integrated power solutions suitable for diverse applications such as on-highway, marine, mining, and construction. Additionally, Cummins provides services including remote monitoring, diagnostics, and aftermarket support, reinforcing its commitment to sustainability and customer service excellence.

📋 Description

• Define system architecture by breaking down solutions into components, allocating functionality, and establishing interfaces between systems and system components • Apply enterprise architecture standards, technology stacks, design patterns, and architectural best practices to ensure scalable and compliant solutions • Develop and evaluate multiple solution designs, conduct cost-benefit analyses, and recommend effective approaches • Create and maintain reference architectures and reusable technology building blocks • Translate technical architecture strategies into practical solution designs and implementation plans • Partner with business stakeholders, customers, architects, and technical teams to promote standardized technologies • Lead pilots and proof-of-concept initiatives for emerging technologies • Analyze infrastructure capacity and future technology needs and align technology investments with organizational goals • Own the functional solution for Salesforce Service Cloud and Salesforce Agentforce Revenue Management initiatives • Translate business outcomes into scalable Salesforce capabilities aligned with enterprise standards • Define functional solution approaches that maximize Salesforce standard capabilities while minimizing customization • Advise stakeholders on platform capabilities, implementation options, and business value realization • Recommend Salesforce solutions to improve customer engagement, service operations, and revenue management processes • Evaluate new Salesforce and Agentforce capabilities • Create architecture diagrams, models, and documentation using industry standards, version control, and build/test automation • Analyze system components, interactions, dependencies, and performance for functional fit • Identify project risks, develop mitigation strategies, and escalate issues to project managers and leadership

🎯 Requirements

• College, university, or equivalent degree in relevant technical discipline, or relevant equivalent experience required • 2-4 years of intermediate experience in a relevant discipline area with a demonstrated track record of architecture and design for cloud-based platforms • 6-8 years of experience required • Experience analyzing complex business systems, industry requirements, and governance and creating solution designs • Proven architecture and design experience for cloud-based platforms and enterprise applications • Experience with architecting and integrating enterprise systems and data preferred • Familiarity with IoT technology preferred • Knowledge of Agile software development and DevSecOps preferred • Enterprise Salesforce Functional Consulting experience delivering complex Salesforce implementations • Deep functional expertise in Salesforce Service Cloud • Demonstrated experience with Salesforce Agentforce Revenue Management (ARM) and revenue management business processes • Preferred experience in Lifecycle Management (CLM), or enterprise revenue lifecycle solutions • Preferred Salesforce Service Cloud Consultant Certification, Salesforce AI Associate and/or Agentforce Certification • This position may require licensing for compliance with export controls or sanctions regulations

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