Operations Supervisor

🔥 0 minutes ago

🌵 Arizona, California, +20 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $48k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Currance

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🏥 Healthcare

🤝 B2B

🏢 Enterprise

Healthcare • B2B • Enterprise

Currance is a healthcare-focused revenue cycle management company that partners with hospitals, health systems, and physician groups to streamline billing, collections, and administrative workflows. They provide customizable, technology-enabled and hybrid solutions—insurance resolution, insurance management, and outsourced business office services—to accelerate cash collections, reduce accounts receivable days, and improve yield. Currance operates as a B2B service provider delivering consultative, performance-driven revenue cycle improvements across large and community healthcare organizations.

📋 Description

• Provide direct leadership to Account Resolution Specialists levels I–IV and the Operations Team Lead • Oversee daily claim resolution activities, including edits, denials, and appeals • Manage team productivity, accuracy, quality, and compliance with payer and organizational standards • Conduct one-on-one sessions, coaching, mentoring, onboarding, and training • Lead interviews and hiring for Account Resolution Specialists and Team Leads • Monitor productivity standards and quality metrics • Review weekly quality audits and deliver targeted coaching • Escalate employee deficiencies and administer disciplinary actions or Employee Success Plans as needed • Communicate team and individual progress with the Operations Manager • Review and approve team payroll • Complete performance evaluations for direct reports • Analyze claim errors and rejections to identify trends and process improvements • Monitor payer updates and communicate changes to the team • Ensure accurate adjustments and compliance with client policies • Investigate problem accounts and escalate unresolved client IPO issues • Lead daily shift briefings • Collaborate with management to develop policies • Attend client payer or internal meetings • Complete assigned projects and additional duties as needed • Promote compliance through routine huddles, meetings, communications, and decision-making

🎯 Requirements

• High school diploma or equivalent required • CRCR certification required or must be obtained within 90 days of hire • At least 2 years in a supervisory or leadership role • At least 3 years of experience securing medical claim payments from health insurance companies, including claim follow-up and appeals • Experience with complex insurance claims, high-value denials, and escalation strategies • A minimum of 3 years’ experience with Artiva for account resolution workflows is preferred • Experience with EMR systems such as Meditech, Epic, Cerner, Allscripts, Nextgen, or similar platforms • Proficiency in Microsoft Office Suite, Teams, and desktop applications • Comprehensive understanding of healthcare revenue cycle administration, CMS rules, HIPAA, payer rules, CARC/RARC codes, denial and appeal workflows, and claim resolution processes • Ability to monitor and interpret productivity and quality metrics • Ability to coach, mentor, and develop staff across multiple levels • Ability to manage competing priorities while maintaining accuracy and timeliness • Strong written and verbal communication skills • Ability to initiate and complete projects independently • Willingness and ability to learn new software applications and processes • Background check and government exclusion check required as conditions of employment

🏖️ Benefits

• Limited travel as required • Professional development and staff training opportunities • Coaching, mentorship, and onboarding support • Compliance-focused work environment • Criminal background check and government exclusion check as employment conditions