Senior Sales and Service Analyst

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $81.5k - $139.5k / year

⏰ Full Time

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Curriculum Associates

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1976

📚 Education

🤝 B2B

Education • B2B

Curriculum Associates is a company that partners with educators to make classrooms better places for teachers and students. They focus on providing evidence-based instructional materials and assessments, such as the i-Ready platform, which supports personalized learning and helps teachers differentiate instruction. Their offerings include diagnostics, mathematics, reading, and writing programs, aimed at improving student outcomes from kindergarten to 8th grade. Curriculum Associates also conducts research to understand and enhance the state of student learning. The company has recently expanded by acquiring SoapBox Labs, a leader in voice AI technology, emphasizing their commitment to equity-driven learning experiences.

📋 Description

• Provide analytical and operational support across Sales and Service Systems, Sales and Service Analysis, Commissions, and Deal Desk • Take on delegated tasks and projects to free team leaders for strategy and management • Partner with the VP, Sales and Service Operations on data exploration, reporting, and ad hoc analysis • Own recurring processes such as the Base Scrub • Build and maintain dashboards and reports for sales, service, and operational performance • Support special projects across Sales and Service Operations • Support onboarding and administration of commission plans, including setup, calculation logic, and validation • Assist with commission calculations, data validation, and reporting • Automate and streamline commission processes • Support Salesforce operations, pipeline management, data integrity, reporting, and dashboard development • Support territory planning, account segmentation, and annual planning analytics • Perform data investigations, testing, and validation across Salesforce, Power BI, and related systems • Design, build, and maintain automated workflows using Alteryx, Power Automate, SQL, and related tools • Identify opportunities to replace manual tasks with automated or self-service solutions • Apply AI tools to improve analysis, automation, and workflow efficiency • Build repeatable, documented processes and scalable reporting solutions • Partner with Sales, Service, Finance, Business Systems, and Data and Analytics teams • Document processes, tools, and reporting solutions for knowledge transfer and consistency

🎯 Requirements

• Bachelor's Degree in Business Analytics, Finance, Economics, Operations, Industrial Engineering, Data Science, Business, or a related quantitative field required • 4–6 years of experience in sales operations, revenue operations, commissions, finance, or a related analytical/operational role • Demonstrated hands-on experience across SQL, Alteryx, Power Automate, Power BI, and Salesforce • Strong SQL skills, including writing and troubleshooting complex queries • Hands-on experience with Alteryx or a similar data preparation/automation tool • Hands-on experience with Power Automate or a similar workflow automation tool • Strong Power BI skills, including reports, dashboards, and data models • Strong Salesforce experience, including reporting, dashboards, and data integrity • Demonstrated experience using AI tools to improve analysis, automation, or workflow efficiency • Advanced Excel skills • Experience designing or building automated processes or reporting solutions strongly preferred • Experience with sales compensation/commissions processes preferred • Experience with project management tools, Jira preferred, and Agile methodologies a plus • Strong analytical and problem-solving skills • High attention to detail and track record of accuracy and data validation • Ability to manage multiple priorities across four distinct functions • Strong written and verbal communication skills • Collaborative and proactive approach across Sales, Service, Finance, Commissions, and Business Systems • Preferred tool certifications include Salesforce Certified Platform Administrator, Microsoft Power BI Data Analyst Associate (PL-300), Alteryx Designer Core, Microsoft Power Platform Fundamentals (PL-900) or equivalent, and SQL/database certification; certifications are not required

🏖️ Benefits

• Company bonus plan eligibility • Medical insurance • Dental insurance • Vision insurance • Basic life insurance • 401(k) plan with employer match • Flexible vacation policy • Flexible sick policy • Twelve paid holidays • Winter office closure between Christmas and New Year's • Additional perks and benefits