People Partner

🕒 July 28

🇺🇸 United States – Remote

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Customer.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

☁️ SaaS

📣 Marketing

💰 Series A on 2022-03

SaaS • Marketing

Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.

📋 Description

• Partner with departmental leaders to understand business needs and help develop plans that build organizational capabilities and support growth. • Own and elevate our review cycles end to end — lead the annual and bi-annual processes, guide calibration and compensation decisions. • Guide managers and employees through day-to-day questions and concerns with fairness and sound judgment. • Help assess team structures and work with leaders to identify areas for improvement. • Support organizational change efforts and help build change-readiness across teams. • Build strong working relationships with managers to understand their needs in the context of business goals. • Review and analyze People metrics and analytics to spot trends and support informed decisions. • Work with leaders to roll out engagement initiatives. • Help develop and implement people programs that foster employee growth and development.

🎯 Requirements

• 5+ years of progressive HR/People experience, ideally as an HRBP or People Partner supporting multiple teams or functions • Strong foundation in People data and analytics — using metrics to diagnose issues and drive decisions • Business Acumen: Ability to understand performance objectives that drive business outcomes and leverage data and analytics to support informed business decisions. • Global Perspective: Ability to establish trust, fairness, and credibility with team members, managers, and cross-functional partners in a global environment.

🏖️ Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family • 16 weeks paid parental leave • Unlimited PTO • Stipends for remote work and wellness • Professional development budget