
51 - 200 employees
Founded 2012
âď¸ SaaS
đŁ Marketing
đ° Series A on 2022-03
SaaS ⢠Marketing
Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.
đĽ 2 minutes ago
đ˛ Oregon â Remote
đľ $128k - $160k / year
â° Full Time
đ Senior
đ Brand Designer
đť Ghost score 0%
Where this job comes from
Posted on Customer.io's careers page, not through a job board
First seen by Remote Rocketship 2 minutes ago
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51 - 200 employees
Founded 2012
âď¸ SaaS
đŁ Marketing
đ° Series A on 2022-03
SaaS ⢠Marketing
Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.
⢠Own brand design execution for product launches, using AI-native workflows to take concepts to launch-ready assets in days ⢠Design website pages, templates, and components with the Senior Web Engineer ⢠Develop campaign assets for digital and out-of-home advertising ⢠Design branded materials for events and conferences, including signage, stage graphics, and collateral ⢠Build and maintain brand templates and libraries, including Figma libraries, prompt libraries, and custom tooling ⢠Own the AI creative stack by choosing tools, setting standards, and sharing learnings ⢠Enable teams through workshops, playbooks, and guardrails for on-brand AI-assisted work ⢠Translate Product Marketing and Demand Generation briefs into end-to-end creative concepts ⢠Partner with Product Design to align brand and product expression ⢠Mentor designers, provide critique, and raise the Design Craft bar ⢠Work with Brand Studio leadership and senior stakeholders on priorities, tradeoffs, and the business case for creative investment
⢠7+ years of hands-on brand or visual design experience, ideally in-house at a B2B SaaS or tech company, with a record of senior-level ownership ⢠A portfolio showing brand systems, campaign work, product launch design, web and landing pages, event and out-of-home, and AI-assisted work with a clear account of the process ⢠Expert proficiency in Figma, including building and maintaining components and libraries within a brand system ⢠Fluency in Adobe Creative Suite ⢠Strong typography and layout instincts ⢠Track record of turning complex technical concepts into clear, compelling visuals ⢠Business acumen and ability to connect design decisions to company goals ⢠Ability to communicate fluently with executives ⢠Ability to manage up and lead without authority ⢠Experience setting expectations, surfacing risks early, and driving alignment across Marketing, Product, and Exec ⢠Mentorship experience coaching other designers and raising the craft bar ⢠Deep, hands-on experience with AI image and design tools ⢠Fluency across the AI creative stack, including image generation, LLMs, prompt design, and workflow automation ⢠Examples of workflows, templates, or tools built to help others create on brand
⢠100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family ⢠16 weeks paid parental leave ⢠Unlimited PTO ⢠Stipends for remote work and wellness ⢠Professional development budget
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