Senior Sales Manager, Mid-Market

🔥 15 hours ago

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $140k / year

⏰ Full Time

🟠 Senior

🤑 Sales

👻 Ghost score 1%

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Customer.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

☁️ SaaS

📣 Marketing

💰 Series A on 2022-03

SaaS • Marketing

Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.

📋 Description

• Build and lead a new team of 8 Account Executives in the Mid-Market organization • Coach Account Executives to meet or exceed quota and develop professionally • Run focused 1:1s covering deal quality, skill development, and accountability • Ramp new representatives and address performance gaps • Build a culture of ownership, collaboration, and high standards • Lead weekly pipeline and forecast reviews • Improve forecast predictability through disciplined deal inspection and CRM hygiene • Maintain pipeline coverage and address pipeline creation gaps • Reinforce structured, rep-owned outbound and use metrics and experimentation to improve effectiveness • Coach representatives on mid-market opportunities from discovery through close • Improve deal strategy, positioning, value articulation, executive communication, pricing, stakeholder alignment, and procurement navigation • Identify patterns in stalled deals and improve team execution • Partner with Sales Ops, Marketing, and Solutions Architects to unblock deals • Provide frontline feedback on messaging, territory design, and enablement • Pilot and operationalize new go-to-market initiatives

🎯 Requirements

• 7–10 years in sales, including 3–5+ years managing quota-carrying reps, ideally in Marketing Technology or SaaS • Track record of leading successful mid-market or high-velocity sales teams • Strong pipeline inspection and forecasting skills • Experience coaching outbound pipeline generation in evolving sales motions • Comfortable operating inside a structured qualification framework like MEDDICC • Clear, direct communication and ability to maintain high standards • Effective cross-functional collaboration in a fast-moving, growth-stage environment • Successful completion of background check and employment verifications

🏖️ Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family • 16 weeks paid parental leave • Unlimited PTO • Stipends for remote work and wellness • Professional development budget • Variable compensation of $140,000 • OTE of $280,000