Customer Marketing Manager – Contract-to-Hire

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎡 Marketing

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Supplier.io

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

☁️ SaaS

📋 Compliance

B2B • SaaS • Compliance

Supplier. io is a leading provider of solutions for supplier diversity and sustainability programs. With years of experience and industry-leading data, Supplier. io helps organizations implement and scale supplier diversity and responsible sourcing initiatives. They offer a comprehensive suite of software tools, including data enrichment, analytics, carbon analytics, and supplier registration, which enable organizations to track and report on their supplier diversity and sustainability metrics. Their extensive database of diverse and sustainable suppliers supports companies in meeting their ESG goals, expanding their supplier networks, and benchmarking against peers. Trusted by many Fortune 100 companies, Supplier. io provides the resources and insights needed to build world-class supplier diversity programs that deliver measurable impact.

📋 Description

• Represent customer marketing in the release process and help shape how launches land with existing customers • Translate product marketing positioning and messaging into customer-facing release communications • Own messaging for product release notes, announcement copy, in-app prompts, and enablement one-pagers • Segment the installed base by product usage, entitlement, and persona • Build recurring “what’s new and why it matters for you” customer narratives • Originate expansion and cross-sell plays using product usage, entitlement gaps, and account signals • Partner with demand generation to turn expansion plays into campaigns • Work with Customer Success and Sales to validate expansion opportunities • Support renewal motions with usage recaps, program results, and ROI framing • Surface adoption gaps and low-usage accounts to Customer Success, Product, and Product Marketing • Develop customer-facing collateral supporting adoption and expansion conversations • Drive customer email campaigns from strategy through results, including audience definition, copywriting, briefing, analysis, and iteration • Manage the installed-base communication calendar • Drive the customer newsletter and product update cadence • Brief and partner with internal content, web, design, and email teams on adoption assets

🎯 Requirements

• 5+ years in customer marketing, lifecycle marketing, or a closely related role • B2B SaaS experience required • Ability to write clear, customer-facing copy without heavy editing • Comfortable managing multiple projects and stakeholders simultaneously • Experience working lean: you build as much as you execute • Familiarity with AI tools, marketing automation, and email platforms • Supplier diversity experience is preferred • Candidates must meet in-country work authorization requirements • Supplier.io is unable to sponsor work visas (e.g., H-1B, TN, OPT, etc.) for US positions

🏖️ Benefits

• Contract-to-hire opportunity • Remote work in the United States • Equal Employment Opportunity employer • Reasonable accommodation available during the application or interview process