Account Manager

Job not on LinkedIn

🔥 2 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $47k - $122.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Manage and support Meritain's Alternative Health & Advocacy Solutions partner portfolio • Serve as a primary operational contact for assigned partners and internal stakeholders • Drive service excellence, issue resolution, partner accountability, and ongoing relationship management • Partner with Account Executives, sales leadership, client management teams, implementation teams, and operational stakeholders • Support partner performance and facilitate cross-functional collaboration • Execute strategic initiatives improving client, member, and partner experience • Monitor operational performance and coordinate issue remediation • Support implementations and escalations • Maintain governance processes • Identify opportunities for improvement • Contribute to sales enablement and growth initiatives

🎯 Requirements

• 3+ years of account management, client management, healthcare operations, project management, or related experience • Experience managing operational relationships with clients, vendors, business partners, or cross-functional stakeholders • Ability to coordinate issue resolution and drive outcomes across multiple functional teams • Strong written and verbal communication skills • Ability to facilitate meetings and present information to diverse audiences • Experience analyzing operational performance, identifying trends, and developing actionable recommendations • Ability to manage multiple priorities and deliver results in a fast-paced environment • Proficiency with Microsoft Office applications, including Excel, PowerPoint, Teams, and Outlook • Strong organizational skills with attention to detail and follow-through • Ability to work independently while fostering collaboration across teams and business partners • Bachelor's degree in Business Administration, Healthcare Administration, Communications, Project Management, Marketing, or a related field; or equivalent combination of education and relevant work experience • Preferred: experience within healthcare, health plan, TPA, benefits administration, navigation, advocacy, point solution, or vendor management environments • Preferred: knowledge of healthcare benefits, claims administration, member advocacy, clinical navigation, care management, or related healthcare solutions • Preferred: experience supporting partner governance, operational reviews, performance scorecards, or service delivery oversight • Preferred: experience with implementations, product launches, process improvement initiatives, or remediation efforts • Preferred: familiarity with sales support activities, RFP responses, finalist presentations, and sales enablement efforts • Preferred: experience working with external vendor partners and holding partners accountable to contractual and operational commitments • Preferred: project management experience involving action plans, issue logs, risk trackers, and stakeholder communications • Preferred: experience collaborating with executive leadership and presenting operational updates to senior stakeholders

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program in addition to base pay

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