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Account Manager

Job not on LinkedIn

🔥 3 minutes ago

🏄 California, Colorado, +7 more states – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Thomson Reuters's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Thomson Reuters

Thomson Reuters

10,000+ employees

Founded 2008

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

Thomson Reuters is a global content and technology company that provides professionals with reliable and accurate solutions across the legal, tax and accounting, international trade, and risk management sectors. The company offers a range of products including legal research tools, tax preparation software, compliance and regulatory solutions, and media services like Reuters for global news. With significant investments in generative AI, Thomson Reuters continues to innovate in helping professionals optimize their workflows and enhance their decision-making. Their platforms serve various industries such as law firms, corporations, tax professionals, and media organizations, providing essential tools that combine powerful technology with in-depth expert content.

📋 Description

• Lead migration of existing Thomson Reuters Corporate SMB customers to CoCounsel • Manage assigned target accounts from first conversation through completed migration • Meet or exceed migration and customer engagement activity targets • Achieve monthly and annual migration quotas and track accounts against KPIs and sales processes • Engage decision-makers and end users through outbound calls, emails, and LinkedIn Sales Navigator • Schedule discovery and migration conversations • Log call information, migration orders, and account activity accurately in Salesforce and Thomson Reuters CRM • Develop migration forecasts and account-level progress reporting • Identify and escalate contract, renewal, technical, and adoption risks • Build account-specific plans to resolve migration risks • Serve as trusted advisor throughout the migration using consultative discovery • Map customer workflows to CoCounsel capabilities and demonstrate product value • Collaborate with Customer Success, Onboarding and Training, Product Specialists, Order Fulfillment, Customer Service, Account Managers, and other stakeholders • Resolve customer issues in a timely manner • Capture customer feedback, objections, and competitive insights to refine playbooks and product strategy • Maintain expert knowledge of CoCounsel, legacy products, migration programs, and sales incentives • Participate in meetings, training sessions, professional development, and skill building

🎯 Requirements

• Minimum of 4 years of B2B sales experience with a consistent record of quota attainment • Experience ideally including customer conversions, incremental sales, renewals, or technology transitions • College Degree in business, sales or related field strongly preferred • Proven ability to manage a defined book of accounts and drive change with existing customers • Outbound outreach experience required • Experience selling AI, SaaS, or legal technology solutions strongly preferred • Strong organizational and time management skills • Ability to embrace change • Pipeline management skills in a CRM environment required • Salesforce.com experience strongly preferred • Proficient in Microsoft Office applications • Ability to demonstrate online products using web-based tools, including Microsoft Teams, Zoom, and WebEx • Excellent verbal and written communication skills • Ability to negotiate migration terms, pricing, and timelines with customers within set parameters • Demonstrated knowledge of proper telephone etiquette and professional attitude and integrity • Legal industry knowledge or experience, particularly with corporate legal departments, strongly preferred • Ability to manage multiple concurrent migrations and prioritize effectively across the assigned target list

🏖️ Benefits

• Flexible work arrangements, including work from anywhere for up to 8 weeks per year • Flexible vacation • Two company-wide Mental Health Days off • Access to the Headspace app • Retirement savings • Tuition reimbursement • Employee incentive programs • Resources for mental, physical, and financial wellbeing • Two paid volunteer days off annually • Health, dental, vision, disability, and life insurance programs • Competitive 401k plan with company match • Competitive vacation, sick and safe paid time off • Paid holidays, including two company mental health days off • Parental leave • Sabbatical leave • Optional hospital, accident and sickness insurance paid 100% by the employee • Optional life and AD&D insurance paid 100% by the employee • Flexible Spending and Health Savings Accounts • Fitness reimbursement • Access to Employee Assistance Program • Group Legal Identity Theft Protection benefit paid 100% by employee • Access to 529 Plan • Commuter benefits • Adoption & Surrogacy Assistance • Employee Stock Purchase Plan • Professional development and skill-building opportunities • Opportunities to participate in pro-bono consulting projects and ESG initiatives

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