Health Advocate – Outbound Calls

Job not on LinkedIn

🔥 16 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Make inbound and outbound calls throughout the working day to members and providers • Help members obtain healthcare visits, screenings, vaccinations, and medication refills • Work through barriers affecting members’ health • Deliver professional, empathetic member conversations and experiences • Educate members to support informed health decisions and improved outcomes • Talk with providers and members about health services, medications, and resources • Accurately document conversations in members’ health records • Help Medicare members complete important health screenings and activities • Meet business metrics and goals while handling calls efficiently

🎯 Requirements

• Advanced experience with Windows-based applications • 6 months of call center experience • High computer literacy, including ability to troubleshoot issues • Strong active listening and interpersonal skills • Hard-wired connectivity required; DSL, satellite, and wireless broadband are not permitted • Bilingual or multilingual candidates preferred • Experience with pharmacy terms preferred • Experience with behavior change preferred • Experience with call center or outreach involving members/consumers preferred • 3+ years’ experience in a healthcare setting preferred • Medical certification preferred (certified nursing assistant, medical assistant, etc.) • Experience working in a fast-paced environment preferred • Reliable high-speed internet connection (100–200 Mbps and above) and a suitable remote workspace preferred • Professional communication skills preferred • High School Diploma or G.E.D.

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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