Lead Director, Digital Product – Specialty Care and Partnerships

Job not on LinkedIn

🔥 12 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $144.2k - $288.4k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Lead technology product strategy and execution for specialty referrals and external partnerships • Drive ambulatory referrals, eConsults, referral-network curation with cost, quality, and coverage data, and external partnerships • Shape end-to-end technology pathways supporting CVS Healthcare Delivery care models • Partner with clinical and business operational leaders to define care models and technology solutions • Establish shared outcome metrics tied to clinical quality, patient experience, and financial performance • Lead multidisciplinary product, Epic analyst, engineering, data science, and UI/UX teams • Translate clinical ideas into problem statements, product specifications, and technology architecture • Integrate external data sources with internal Epic workflows • Lead reporting and actionable insights for clinical care delivery and continuous improvement • Own the technology lifecycle from discovery through solutioning, build, deployment, and outcome realization • Maintain solutions across Value-Based Care and Fee-for-Service delivery environments • Mentor and build a high-performing product team and cross-functional technology teams • Foster a culture of curiosity, resilience, problem-solving, and engagement

🎯 Requirements

• Bachelor’s degree required • 8-10+ years of progressive leadership experience spanning healthcare operations, clinical technology product management, and enterprise EHR implementation, specifically Epic • Proven history of partnering with primary care delivery networks, retail clinics, or value-based care organizations to improve medical cost trends and clinical care pathways • Hands-on experience with Epic EHR workflows and module configurations • Experience translating operational requirements into Epic builds • Understanding of how external health data enriches EHR clinical workflows • Deep familiarity with clinical operations, Quality Improvement methodologies, Value-Based Care constructs, Fee-for-Service operational dynamics, and medical cost initiative care pathways • Track record of leading cross-functional teams to deliver high-scale technology-backed clinical interventions • Exceptional analytical rigor and ability to frame ambiguous clinical challenges into structured problem statements • Demonstrated ability to lead and build high-trust teams • Graduate degree and/or clinical background preferred (RN, MD, DO, NP, PA)

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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