Lead Engineer – Observability Platform

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🔥 1 hour ago

⚓ Rhode Island – Remote

⚓ Rhode Island – Remote

💵 $106.6k - $284.3k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Design, build, and operate core observability platform services using Go, Python, and Java (Spring Boot) • Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy • Architect and scale high-throughput, fault-tolerant telemetry pipelines for logs, metrics, and traces • Develop self-service observability capabilities for application teams • Implement end-to-end monitoring of the observability platform, defining SLOs, health checks, and alerting • Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices • Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews • Automate operational workflows through tooling, CI/CD enhancements, and platform automation • Ensure secure telemetry pipelines through mTLS, secrets management, and zero-trust design patterns • Maintain technical documentation, standards, and best practices • Gather requirements from internal engineering teams, influence roadmap prioritization, and deliver platform improvements • Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration

🎯 Requirements

• 7+ years of experience in Software Engineering • 5+ years of experience with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management • 5+ years building production-grade backend services in Go and/or Java • 5+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns • 5+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD) • 5+ years working with public cloud platforms (AWS, GCP, or Azure) • 3+ years designing and scaling distributed, high-volume data pipelines • 3+ years of experience with Helmcharts, Kustomize etc. • 3+ years working with Grafana OSS or comparable observability backends (e.g., Grafana, Loki, Tempo, Mimir) • 3+ years of experience with Infrastructure as Code tools such as Terraform or CloudFormation • 3+ years with relational databases (PostgreSQL, MySQL) • Bachelor’s degree from accredited university or equivalent work experience • Alternatively, HS diploma + 4 years relevant experience • Experience with service meshes and networking technologies such as Envoy and Istio • Experience integrating or operating commercial observability platforms (Datadog, New Relic, AppDynamics, etc.) • Experience with on-call scheduling tools such as OpsGenie, PagerDuty, GoAlert etc. • Experience with streaming and data platforms such as Kafka, Pulsar, or similar technologies • Familiarity with time-series, NoSQL, or analytical databases (ClickHouse, Bigtable, Cassandra, etc.) • Experience with cost optimization and capacity planning for large-scale telemetry systems • Experience with chaos engineering, resiliency testing, or fault injection • Background in security-aware platform design, including secure service-to-service communication • Experience mentoring senior engineers and influencing platform standards across organizations • Strong operational experience supporting 24x7 production systems, including on-call responsibilities • Strong technical communication and cross-team collaboration skills • Experience operating in regulated or compliance-heavy environments (e.g., healthcare, finance)

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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