Lead Solution Architect – Marketing Communications

Job not on LinkedIn

🔥 27 minutes ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $106.6k - $260.6k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Define the target-state architecture and multi-year roadmap for CVS Health’s customer communications and marketing technology ecosystem • Architect scalable platforms and solutions across customer communications, campaign and journey management, personalization, customer data, consent, preferences, and message archival • Guide modernization of the Adobe-centered ecosystem and evaluate capabilities across Adobe, Salesforce, and other strategic platforms • Design API-led, event-driven, and data-driven integrations with enterprise data, identity, cloud, and business applications • Translate business capabilities into technical designs covering integration logic, APIs, data elements, data relationships, database structures, and system dependencies • Architect outbound communication capabilities for email, SMS, RCS, push notifications, and emerging engagement channels • Embed consent, communication preferences, regulatory controls, suppression requirements, and message archival into platform architecture • Design and evaluate customer data flows, consent and preference models, identity relationships, message records, and high-volume processing patterns • Guide application, integration, and infrastructure design within GCP and the broader enterprise technology ecosystem • Lead vendor assessments, proofs of concept, RFP support, and build-versus-buy decisions • Establish reference architectures, standards, reusable patterns, and design principles; participate in architecture reviews and technical debt management • Guide solution architects and engineering teams through design, implementation, integration, and deployment • Review solutions for security, scalability, resilience, compliance, performance, and cost effectiveness • Present architectural recommendations, trade-offs, risks, and investment options to senior business and technology leaders • Evaluate AI and machine learning use cases in customer communications, including next-best action, audience intelligence, personalization, and content generation

🎯 Requirements

• 10+ years of technology experience, including 5+ years in enterprise, platform, or solution architecture roles • Experience architecting large-scale software platforms, including applications, cloud infrastructure, integrations, APIs, and complex data flows • Enterprise Architecture experience, including target-state strategy, cross-domain roadmaps, platform rationalization, vendor evaluation, and build-versus-buy decisions • Solution Architecture experience, including detailed platform design, integration patterns, data relationships, APIs, and implementation enablement • Hands-on architecture experience within customer communications, marketing technology, customer engagement platforms, or a closely related domain • Experience with Salesforce, Adobe Experience Cloud, Adobe Experience Manager, Adobe Experience Platform, or comparable enterprise customer engagement technologies • Strong understanding of REST APIs, event-driven architecture, messaging platforms, JSON, streaming technologies, and enterprise integration frameworks • Experience designing, implementing, or enabling cloud-based applications and infrastructure, preferably within GCP • Strong understanding of data architecture fundamentals, including data models, database design, identity resolution, primary keys, customer records, and high-volume data ecosystems • Working knowledge of customer consent, communication preferences, privacy requirements, message retention, and compliance considerations • Ability to guide engineering teams through complex technical designs without serving as the primary software developer • Experience evaluating enterprise technology vendors and supporting proofs of concept, RFPs, technical due diligence, and build-versus-buy decisions • Excellent communication and influencing skills • Bachelor's degree in a technical field or equivalent experience required • Preferred: enterprise messaging or customer communication platforms; Salesforce and Adobe architecture; consent management; terabyte-scale data environments; regulated consumer industries; architecture frameworks; relevant certifications; Agile and product-oriented delivery organizations

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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