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Manager, Sales Operations

Job not on LinkedIn

🔥 21 hours ago

🌽 Illinois – Remote

infoinfo

💵 $66.3k - $145.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

Where this job comes from

Posted on CVS Health Careers's careers page, not through a job board

First seen by Remote Rocketship 21 hours ago

Still open on CVS Health Careers's site. Checked 52 minutes ago.

Logo of CVS Health Careers

CVS Health Careers

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Align sales enablement needs, including Opportunities, Accounts, and Contacts, with application capabilities • Map and facilitate process improvements • Lead projects across business and IT functional areas within time, budget, and scope constraints • Work with business stakeholders and subject matter experts to define application requirements and design considerations • Use Nintex, Power Automate, and similar process automation tools to reduce manual steps and improve efficiency • Analyze and manage data to ensure integrity within sales applications • Develop executive dashboards, reports, and other operational decision-support tools • Facilitate and/or record training sessions • Create communications and job aids for process and system change management • Support internal and external client needs through a consultative approach • Support end-user requests and troubleshoot issues from the Sales Support case queue or directly • Provide coaching and guidance to enable end-user success • Lead user acceptance testing • Manage attendee lists for high-visibility annual events • Oversee contractors or other team members as related to projects, without managing direct reports

🎯 Requirements

• 5-7 years of relevant experience • Minimum of 4 years’ experience in a position requiring issue analysis, critical thinking, and innovative solutions • Minimum of 2 years’ experience managing moderate to complex business process projects • Genuine drive to learn new tools, create better processes, and drive efficiency • Ability to execute high-quality project work and solutions within scope, schedule, and cost constraints • Understanding of software development methodologies • Experience with project management processes and related tools • Exceptional time management and ability to prioritize multiple assignments and meet deadlines • Demonstrated consulting, communication, and facilitation skills • Proficiency in change management • Familiarity with process mapping, process improvement, and root cause analysis concepts • Aptitude to identify, assess, and resolve complex business problems, issues, and risks • Effective interaction with all levels of management • High proficiency with Microsoft Office Suite, including Outlook, Excel, Word, Visio, PowerPoint, and SharePoint, and web meeting applications • Pharmacy Benefit Management (PBM) experience preferred • Experience with SharePoint, Nintex, Power Automate, or similar business process and automation tools preferred • Salesforce.com or similar CRM application experience preferred • Previous Sales, Account Management, or Sales Operations experience preferred • Formal Project Management training and/or certification preferred • Data analysis and data integrity experience preferred • Bachelor's degree required; equivalent work experience may substitute

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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