Senior Manager – Solutions Delivery

Job not on LinkedIn

🔥 4 hours ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $106.6k - $213.2k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Manage engagement timelines, deliverables, status reporting, and client communications • Serve as the primary point of contact for delivery coordination across internal and external stakeholders • Ensure high-quality, timely execution of predefined and ad hoc engagements for pharmaceutical manufacturer clients • Translate product specifications into client-ready outputs and presentations • Ensure adherence to scope, delivery standards, business requirements, and client expectations • Coordinate contract-to-delivery activities and implementation readiness • Track engagement performance metrics and identify, escalate, and mitigate delivery risks • Manage external client relationships throughout the engagement lifecycle • Support revenue growth through cross-sell and expansion opportunities • Gather client feedback to inform solution enhancements and future offerings • Coordinate cross-functional contributors across Analytics, Product, Commercial, Operations, Legal, and Data teams • Provide updates on progress, risks, and milestones • Support strategic initiatives through project execution and operational support • Identify process improvement opportunities and support standardized procedures, governance processes, and delivery frameworks • Develop and maintain project plans, implementation tools, templates, playbooks, and reporting mechanisms • Support resource planning and workload management across active engagements • Monitor engagement performance and contribute to continuous improvement initiatives

🎯 Requirements

• 6-8+ years of experience in healthcare analytics, consulting, pharmaceutical services, data delivery, client engagement leadership, or project management • Experience managing external client relationships and complex cross-functional initiatives • Bachelor’s Degree in Business Administration, Data Science, Business Analytics, Informatics, or a related field • Strong understanding of pharmaceutical manufacturers’ commercial, market access, medical, patient engagement, or analytics needs • Experience supporting data, analytics, technology, or healthcare solutions • Ability to manage multiple client engagements, deliverables, and timelines simultaneously • Strong project and engagement management skills • Experience implementing structured delivery methodologies and operational processes • Ability to maintain adherence to defined scope and delivery standards • Ability to coordinate and influence contributors across Analytics, Product, Commercial, Operations, Legal, and Data functions • Strong interpersonal, communication, and presentation skills • Strong analytical thinking and attention to detail • Ability to identify risks, monitor performance metrics, and implement corrective actions • Ability to identify and implement process improvements • Understanding of engagement performance metrics and delivery effectiveness

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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