Service Advocate

Job not on LinkedIn

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $17 - $31 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Make inbound and outbound calls to members and providers regarding healthcare visits, screenings, vaccinations, and medication refills • Work through barriers affecting members’ health • Deliver empathetic and professional member conversations • Educate members to support healthy decisions • Talk to providers and members about health services, medications, and resources • Accurately document conversations in members’ health records • Meet business metrics and goals while providing exceptional service

🎯 Requirements

• 3+ years’ experience in a healthcare setting • Experience with pharmacy terms • Experience with behavior change • Experience with call center or outreach involving members/consumers • High school diploma or G.E.D. • High computer literacy, including ability to troubleshoot issues • Professional communication skills • Strong active listening and interpersonal skills • Proficiency with Windows-based applications • Ability to work independently, apply critical thinking, multitask, prioritize, and adapt to a fast-paced changing environment • Ability to handle pressure and remain calm and positive • Ability to absorb and apply new and changing information

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being, based on eligibility

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