Account Executive, Alternative Health & Advocacy

Job not on LinkedIn

🔥 5 minutes ago

🌵 Arizona, California, +3 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🗽 New York – Remote 🤠 Texas – Remote

💵 $60.4k - $139.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Serve as a primary interface for Meritain products and services and create demand with customers • Develop and execute account management strategies for strategic, multi-geography or high-tier books of business • Manage service-level discussions, process improvements, benefits-plan operations, service-gap identification, root-cause analysis, and solution development • Develop and execute renewals to achieve margin, customer-retention, membership, persistency, and renewal targets • Prepare clients for renewals by explaining benefit-plan cost drivers, offering cost-reduction solutions, and delivering renewals to clients and producers • Formulate complex financial recommendations and present them to management • Support New Business Sales with finalist meetings for new business and opportunities • Assess competitive environments and develop sales strategies to capitalize on market opportunities • Create and execute strategic cross-functional annual business plans and customer account strategies • Retain and cultivate a profitable book of business through renewal coordination • Collaborate across Meritain and business functions to understand customer needs and address key issues • Lead Customer Strategy & Relationship Management for day-to-day contacts, senior management, and key decision makers • Lead and manage producer relationships for assigned customers • Coordinate communications regarding Meritain business announcements and operational support • Own financial management, renewal strategies, upsell activities, pricing, negotiations, and profitability alignment for the assigned portfolio • Present customer reporting with analytics, trends, and recommendations for additional programs and services • Lead client presentations and communicate with internal and external parties • Travel to offsite locations for in-person meetings as needed

🎯 Requirements

• 5+ years of relevant industry experience as an Account Manager or Account Executive • Experience within the Third-Party Administrator (TPA) industry, health plan, healthcare consulting, or employee benefits environment • Demonstrated success collaborating across highly matrixed organizations and managing multiple priorities • Strong relationship management, communication, and problem-solving skills • Ability to influence outcomes and drive initiatives without direct authority • Desire to contribute to organizational growth, team development, and long-term strategic planning • Health & Life license required • Bachelor’s degree or equivalent work experience • Knowledge of advocacy, navigation, care management, centers of excellence, or alternative health solution models preferred • Experience with strategic vendor, advocacy, or navigation partner relationships preferred • Ability to communicate with internal and external parties • Ability to travel to offsite locations for in-person meetings as needed

🏖️ Benefits

• Competitive base salary • Sales Incentive Commission on top of base salary • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Comprehensive benefits package for eligible full-time colleagues and their families