Account Manager – Large Group Market

Job not on LinkedIn

🔥 13 hours ago

🏈 Alabama, Arizona, +41 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $43.9k - $93.6k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

👻 Ghost score 0%

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Support Account Executives with large group clients and consultants • Identify customer-specific service issues, provide solutions, and lead issue resolution with other areas • Own claim and eligibility service issues from clients and consultants • Track open issues, follow up on resolutions, and maintain issue logs • Lead monthly or bi-weekly client service calls and update Decision and Issues Logs • Support and conduct open enrollment activities, including Teams, virtual, and face-to-face meetings • Participate in client discussions, take notes, provide follow-up, and offer ideas and suggestions • Prepare external client messaging, announcements, and wellness communications • Progressively manage complex service issues independently • Maintain housing reports, contact sheets, and shared-drive documents • Understand client benefit offerings and maintain client and consultant relationships • Submit SBC requests after plan designs are finalized • Review benefit summaries, plan documents, and SBCs for accuracy • Explain program operations to clients and consultants • Assist Account Executives with brochures and flyers as needed

🎯 Requirements

• At least 1 year of experience in account management/sales support and/or a bachelor’s degree in business, finance, marketing or communications • Illinois health and life insurance license or willingness to obtain in 90 days; failure to comply will result in termination • Strong communication skills • Bachelor’s degree in business, finance, marketing, communications or equivalent work experience

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being