
10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
🔥 18 hours ago
🐎 Kentucky – Remote
💵 $21 - $36 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Analyst
🚫👨🎓 No degree required
👻 Ghost score 0%
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10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
• Coordinate member outreach to ensure effective use of health plan benefits • Ensure member receipt of important clinical services • Improve member health outcomes within the Medicaid or Medicare population • Respond to member inquiries in person, via telephone, and in writing • Support Healthcare Effectiveness Data and Information Set (HEDIS) quality initiatives and regulatory and contractual requirements • Conduct outreach to members who are noncompliant in designated outreach services • Support effective medical record capture for HEDIS medical record review and abstraction of supplemental data
• 2+ years’ member outreach, health care marketing, and/or other health education experience • 1+ years of customer service or call center experience • 1+ years of experience working with data • Ability to work independently with a high attention to details • Exceptional verbal and written communication skills • 2+ years’ experience using personal computer, keyboard navigation, navigating multiple systems and applications, and MS Office Suite applications including Teams, Outlook, Word, and Excel • High School Diploma (REQUIRED)
• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program
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