Analyst, Outreach Coordinator

Job not on LinkedIn

🔥 18 hours ago

🐎 Kentucky – Remote

infoinfo

💵 $21 - $36 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

Apply Now
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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Coordinate member outreach to ensure effective use of health plan benefits • Ensure member receipt of important clinical services • Improve member health outcomes within the Medicaid or Medicare population • Respond to member inquiries in person, via telephone, and in writing • Support Healthcare Effectiveness Data and Information Set (HEDIS) quality initiatives and regulatory and contractual requirements • Conduct outreach to members who are noncompliant in designated outreach services • Support effective medical record capture for HEDIS medical record review and abstraction of supplemental data

🎯 Requirements

• 2+ years’ member outreach, health care marketing, and/or other health education experience • 1+ years of customer service or call center experience • 1+ years of experience working with data • Ability to work independently with a high attention to details • Exceptional verbal and written communication skills • 2+ years’ experience using personal computer, keyboard navigation, navigating multiple systems and applications, and MS Office Suite applications including Teams, Outlook, Word, and Excel • High School Diploma (REQUIRED)

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program

Apply Now

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