Associate Manager, Clinical Health Services – Multi-region

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🔥 8 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $80.3k - $173k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Develop, implement, support, and promote Health Services strategies, tactics, policies, and programs for Aetna OhioRISE • Oversee and manage clinical team processes and develop high-performing teams • Reinforce clinical philosophy, programs, policies, and procedures • Communicate strategic plans and tactics • Ensure implementation of tactics to achieve cost and quality outcomes • Create direction and communicate business cases for change • Identify and implement best-practice approaches and innovations • Meet financial, operational, and quality objectives of the unit • Manage assigned team day to day and ensure adherence to established practices, policies, and procedures • Collaborate with functional area managers on clinical interventions supporting plan sponsors • Develop, initiate, monitor, and communicate performance expectations • Serve as a customer and Account Team point of contact, participate in customer meetings, and support new customer implementation • Participate in staff recruitment and hiring • Assess developmental needs and implement action plans supporting high-performing teams • Lead change efforts and serve as a model change agent • Maintain compliance with policies and procedures and implement them at employee level • Evaluate and interpret data, identify improvement areas, and implement interventions to improve outcomes • Address performance management needs for direct reports • Meet or exceed KPIs and business metrics for the managed team • Work with internal, external, and state regulatory personnel and provide prompt remediation • Travel to surrounding Ohio regions, New Albany corporate office, or other Ohio areas as needed

🎯 Requirements

• Active Ohio, West Virginia, Kentucky, Virginia, or Louisiana unrestricted state independent licensure in an applicable functional area such as RN (BSN/MA), LPCC, LPCC-S, LISW, or LISW-S • Master's degree in behavioral health field • Any licensure outside of Ohio must obtain compact licensure to work in Ohio within 60 days of hire • 2+ years’ experience leading and managing large teams • 2+ years’ experience with personal computer, keyboard, mouse, multi-system navigation, and MS Office Suite applications including Outlook, Word, Excel, SharePoint, and Teams • Reliable transportation and willingness and ability to travel in the assigned region up to 10% of the time • Direct/hardwired internet connection to a modem/router within 7 feet of the computer, or capability to meet the same requirements wirelessly • Minimum internet speed of 25 Mbps download and 3 Mbps upload • Quiet, secure, private designated home virtual work location compliant with CVS Health and HIPAA guidelines • Must work within the state and city where currently living • Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously • Ability to use email, calendar invites, Teams messaging, and virtual meetings • Experience with Microsoft Office 365 or similar Google Workspace applications • Ability to log in to secure systems such as VPN and EHR portals, secure devices, manage strong passwords, and recognize suspicious emails or links • Ability to troubleshoot common technical issues independently • Preferred: managed care experience • Preferred: Medicaid experience • Preferred: familiarity with QuickBase • Preferred: remote work experience • Preferred: 5+ years’ experience in clinical area of expertise • Preferred: experience working with children, adolescents, and young adults

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources based on eligibility • Company-provided equipment (keyboard, monitor, computer, headset, etc.)

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