Implementations Manager

Job not on LinkedIn

🔥 42 minutes ago

🐊 Florida – Remote

infoinfo

💵 $60.3k - $132.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on CVS Health's careers page, not through a job board

First seen by Remote Rocketship 42 minutes ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead end-to-end program implementations • Coordinate internal activities across multiple workstreams and functional teams • Serve as the primary client contact throughout the implementation process • Host kickoff and status meetings • Develop and manage implementation plans • Track implementation progress against project plans • Guide clients through program configuration options and operational impacts • Ensure stakeholders understand requirements, dependencies, ownership, and expected outcomes • Manage special projects supporting the implementations team and broader organization • Report implementation status regularly to leadership • Resolve client needs and requests in a timely manner • Ensure implementation milestones meet outlined SLAs for timely product launches • Maintain implementation records across all clients • Participate in team meetings and share knowledge • Partner with leadership and peers to improve implementation processes, tools, templates, and governance standards • Coordinate with Product, IT, Clinical, Operations, Analytics, Account Management, Sales, and client stakeholders

🎯 Requirements

• 4+ years Project Management (non-IT) experience • 4+ years client-facing experience • 5+ years working in client implementations, project management, or related experience • Ability to prioritize work and perform independently • Ability to manage complex projects independently • Experience leading large projects and managing risks, dependencies, escalations, and governance • Experience facilitating requirements gathering, workshops, and stakeholder alignment sessions • Outstanding written and oral communication skills • Outstanding organizational skills for managing multiple projects and programs • Ability to think strategically to increase productivity and improve processes • Health care product implementation experience • Strong interpersonal skills • Experience with Microsoft Project, Jira, SharePoint, Salesforce, and other implementation tools • Ability to manage multiple priorities and clients simultaneously • Professional demeanor with internal and external stakeholders • Bachelor's Degree preferred; comparable work experience may be considered • Project management certification preferred • Occasional travel required (<10%) • Must be based in the United States

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

Apply Now

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