Lead Engineer – Production Support

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🔥 29 minutes ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• responsible for the overall production support of clinical applications • drive exceptional services to CVS Health Clients through a dedicated team of advisers • identify ways to continuously improve on the services provided to clients • provide communication and updates to senior leaders • partner with Business and Account Management team and internal IT teams • lead and support the services delivered to external clients • monitor and provide status of production issues

🎯 Requirements

• 10+ years of production support experience in a large-scale and diverse environment. • Hands-on experience providing AI solutions for automating & eliminating production issues. • Hands-on experience with SRE concepts & implementation. • Hands-on experience in Incident, Request and Change Management. • Hands-on experience developing and debugging .NET based applications. • Hands-on experience developing and debugging AngularJS or ASP.net or C# or VB.net • Experience in Backend Webservices, Windows Services • Experience in Version Control/Build Tools: TFS • Experience with ActiveBatch or similar Workload Automation and Enterprise Job Scheduling. • ITIL Qualified & Expert knowledge of ITIL disciplines. • Experience with all aspects of the software development process including coding, systems, data analysis, testing and operations.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • resources based on eligibility

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