Manager, Lab Operations

Job not on LinkedIn

🔥 2 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $66.3k - $145.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Support organization-wide lab standards meeting regulatory requirements • Drive excellence in lab collection, processing, safety, and optimization • Develop standard operating procedures for lab-related compliance • Ensure CMS CLIA-waived compliance for point-of-care testing across the enterprise • Develop lab training structures for new and current Oakies • Build mechanisms for lab quality assurance • Manage national and regional lab vendors • Maintain the test compendium • Oversee center lab operations across 200+ Oak Street Health centers • Serve as business and strategic liaison for lab vendor relationships • Optimize lab vendor service agreements • Develop organizational lab standards aligned with federal and state regulations • Negotiate vendor pricing and service level agreements • Manage lab compendiums with EMR and product teams • Track and trend lab performance metrics, including test volume, turnaround time, TNP, and TIQ • Monitor adherence to lab-related monitoring structures • Lead integration of new point-of-care devices and lab specimens • Analyze lab performance and develop plans to improve processing • Guide Practice Managers and center staff on lab resources and equipment • Track CLIA-waived compliance requirements, certificates, control logs, and documentation • Partner on lab-related center setup and state CLIA integration • Support lab incident reports and root cause analyses • Complete onsite center visits • Build organization-wide lab training • Drive cross-functional partnerships • Enable strong accountable metric performance for lab operations • Travel to Oak Street Health markets up to 10% of the time • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree or equivalent experience required • 5-8 years experience • At least 3 years of direct experience in a clinical laboratory • MLS, MT, or MLT certification preferred • Epic certification or experience preferred • Experience independently managing and leading complex, organization-wide projects with minimal supervision • Ability to prioritize and navigate multiple competing priorities • Problem solving, critical thinking, and conflict resolution skills • Exceptional communication skills • Vendor management experience preferred • Flexible and positive attitude • Strong desire to change the traditional primary care paradigm • High emotional intelligence • Ability to evaluate situations from multiple perspectives • Ability to resolve problems • Ability to travel up to 10% of the time • US work authorization • Someone who embodies being Oaky

🏖️ Benefits

• Mission-focused career impacting change and measurably improving health outcomes for Medicare patients • Paid vacation • Paid sick time • Investment/retirement 401K match options • Health insurance • Vision benefits • Dental benefits • Opportunities for leadership development • Continuing education stipends • New centers and flexible work environments • Opportunities for high levels of responsibility and rapid advancement • Medical coverage • Paid time off • Retirement savings options • Wellness programs • Other resources, based on eligibility • CVS Health bonus, commission or short-term incentive program in addition to base pay range