Manager, Provider Experience

Job not on LinkedIn

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🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $47k - $112.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead collection, analysis, and strategic interpretation of provider retention data • Develop, implement, and maintain a forecasting model for provider attrition up to a year in advance • Design, implement, and maintain dashboards and reports tracking retention metrics across regions and divisions • Translate complex data insights into actionable recommendations for regional and divisional leadership • Facilitate meetings with regional and divisional teams about provider feedback, retention challenges, and best practices • Partner with Provider Recruitment to align hiring pipelines, onboarding success, and retention goals • Integrate Provider Wellness initiatives into retention strategies to mitigate burnout • Partner with Education and Development to conduct needs assessments and develop educational resources and career pathing programs • Serve as the enterprise subject matter expert and liaison for retention strategy, policy, and initiatives • Monitor retention interventions and ROI in high-turnover areas and provide mitigation strategies • Communicate with providers, leadership, and interdepartmental teams • Provide consultation, strategic direction, and resources to regional and divisional teams

🎯 Requirements

• 5-7+ years of provider experience, workforce planning, staffing forecasting and complex project management • Master degree required in data analytics, business or healthcare • Highly organized and analytical • Exceptional written and verbal communication skills • Comfort presenting to and communicating with senior leaders • Ability to coordinate across multiple departments and navigate a matrixed organizational structure • Goal-setting and long-range planning abilities • Solution-oriented approach to problems • Proficiency with standard commercial Office Suite, especially Google WorkSpace • Experience in providers workforce planning • Experience in provider engagement and retention • Ability to work independently and be self-guided

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • Eligibility for CVS Health bonus, commission or short-term incentive program in addition to base pay

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