
10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
🔥 1 minute ago
🌵 Arizona, Illinois, +3 more states – Remote
💵 $17 - $31 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
👻 Ghost score 0%
Where this job comes from
Posted on CVS Health's careers page, not through a job board
First seen by Remote Rocketship 1 minute ago

10,000+ employees
Founded 1963
🏥 Healthcare
⚕️ Healthcare Insurance
🛒 Retail
Healthcare • Healthcare Insurance • Retail
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
• Process orders from referral sources and patients • Respond to phone and fax inquiries and resolve patient complaints • Assess patient needs and document referral requests for coordination of care • Provide equipment, supplies, and services information to applicable departments • Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information • Relay insurance coverage information to referral sources and patients • Discuss forms required for billing with patients • Maintain communication and workflow between the branch, Sales staff, Insurance Verification team, and referral sources • Support the Enteral Nutrition Center with initial patient admissions onto service
• Minimum two years experience in customer service • Minimum two years experience in healthcare • Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word • Strong organizational skills • High School diploma or GED • Ability to work alone after virtual training • Ability to work in a fast-paced environment and pivot to accomplish tasks • Ability to communicate clearly and concisely, both written and verbally • Insurance terminology knowledge • Medical benefit knowledge • Typing skills of 40–50 wpm • Multitasking skills • Experience using multiple screens • Basic math skills • Call center experience
• Full-time permanent benefited position • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility
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