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Patient Care Coordinator

Job not on LinkedIn

🔥 1 minute ago

🌵 Arizona, Illinois, +3 more states – Remote

infoinfo

💵 $17 - $31 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on CVS Health's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Process orders from referral sources and patients • Respond to phone and fax inquiries and resolve patient complaints • Assess patient needs and document referral requests for coordination of care • Provide equipment, supplies, and services information to applicable departments • Coordinate with the Insurance Verification Team to process patient details and collect benefit coverage information • Relay insurance coverage information to referral sources and patients • Discuss forms required for billing with patients • Maintain communication and workflow between the branch, Sales staff, Insurance Verification team, and referral sources • Support the Enteral Nutrition Center with initial patient admissions onto service

🎯 Requirements

• Minimum two years experience in customer service • Minimum two years experience in healthcare • Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word • Strong organizational skills • High School diploma or GED • Ability to work alone after virtual training • Ability to work in a fast-paced environment and pivot to accomplish tasks • Ability to communicate clearly and concisely, both written and verbally • Insurance terminology knowledge • Medical benefit knowledge • Typing skills of 40–50 wpm • Multitasking skills • Experience using multiple screens • Basic math skills • Call center experience

🏖️ Benefits

• Full-time permanent benefited position • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program eligibility

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