Senior Manager, Digital Product – Operational Planning

Job not on LinkedIn

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $118.5k - $236.9k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Define and own the product vision and roadmap for operational planning and demand generation • Develop foundational capabilities to forecast outreach demand, model supply and capacity, and surface planning insights • Own product development of an internal planning tool visualizing outreach capacity and clinician availability • Define user experience, data requirements, and underlying planning logic • Partner with Engineering and Analytics to deliver planning capabilities • Lead development of a recommendation engine optimizing outreach and clinician capacity allocation across member populations • Ensure recommendation outputs are reliable, interpretable, and used in planning and goal-setting • Ensure planning tool outputs inform downstream systems generating detailed clinician capacity plans • Define integration requirements and maintain data integrity across systems • Define required data inputs and partner with Analytics, Finance, and Operations to maintain them across planning cycles • Build trust and alignment across matrixed cross-functional teams without direct authority • Identify user and business needs, drive tradeoff discussions, and negotiate priorities • Develop short- and long-term roadmaps with success metrics • Communicate roadmap priorities and tradeoffs to the organization and senior leadership • Define, track, and communicate operational planning KPIs • Communicate complex analytical and planning concepts to peers, stakeholders, and leadership • Synthesize model outputs and operational data into actionable insights • Coordinate dependencies across adjacent product domains and manage stakeholder expectations

🎯 Requirements

• Bachelor’s degree in business, a quantitative field, or equivalent combination of formal education and experience • 7+ years of professional experience, including 5+ years in product management • Strong track record of driving measurable business outcomes in ambiguous, end-to-end problem spaces spanning multiple systems and teams • Experience with demand forecasting, capacity modeling, or supply and demand optimization • Experience building or owning complex analytical models in a product or operational context • Experience owning data-intensive product experiences, including visualization tools, planning interfaces, or user-facing analytical products • Comfort partnering with design and engineering to deliver intuitive, high-quality user experiences • Ability to lead through influence in a matrixed organization without direct authority • Excellent written and verbal communication skills for technical, non-technical, and senior leadership audiences • Experience building products in early-stage environments and moving from prototype to production • Familiarity with healthcare operations, outreach programs, or population health contexts • Experience working alongside data science or analytics teams to productize forecasting models or translate algorithmic outputs into planning tools • Experience building internal operator tools • Experience designing or owning products that feed downstream systems or inform automated workflows • Familiarity with data pipeline and integration considerations • Experience applying AI or automation to forecasting, planning workflows, or capacity allocation recommendations • Ability to work independently in a results-oriented, fast-paced environment • Passion for transforming the US healthcare system and care delivery • Curiosity and a bias toward data-informed decision-making

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being