Senior Manager, Partner Relationship Manager

Job not on LinkedIn

🔥 14 hours ago

🌵 Arizona, California, +23 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🍑 Georgia – Remote

💵 $67.9k - $199.1k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Serve as the primary liaison between Aetna business organizations, Centers of Excellence, and strategic outsourcing partners • Lead supplier governance, performance, compliance, and operational risk oversight across Aetna operations • Act as a trusted advisor to business leaders and supplier executives • Manage strategic supplier relationships and executive-level stakeholder relationships • Facilitate Quarterly Business Reviews, Executive Governance Meetings, and other supplier forums • Monitor supplier performance against SLAs, KPIs, quality standards, and member experience goals • Develop corrective action plans and oversee remediation efforts • Analyze operational trends and identify continuous improvement opportunities • Support supplier onboarding, implementation, operational readiness, transitions, and expansions • Partner with Procurement, Legal, Compliance, and Business Leadership teams • Co-lead RFPs and advise on vendor selection, evaluation, due diligence, and contract obligations • Manage significant supplier service issues, operational disruptions, quality concerns, and escalations • Coordinate cross-functional responses and communicate operational risks and mitigation strategies to senior leadership • Oversee supplier adherence to CVS Health, Aetna, CMS, HIPAA, Medicare, and applicable regulatory requirements • Coordinate Medicare audits, regulatory surveys, attestations, and FDR reviews and audits • Support internal audits and monitor business continuity and operational resiliency requirements • Ensure vendor security, privacy, data protection, PCI, and AOC compliance • Communicate ESPR survey results and develop supplier performance improvement action plans

🎯 Requirements

• 7+ years of experience in vendor management, supplier governance, outsourcing operations, healthcare operations, procurement, or strategic sourcing • Relationships within healthcare payer operations • Strong understanding of CMS requirements • Strong understanding of HIPAA • Strong understanding of Third-Party Risk Governance (TPRG) • Strong understanding of First Tier, Downstream and Related Entity (FDR) oversight • Strong understanding of supplier audit and compliance frameworks • Experience leading governance programs for large-scale service providers supporting claims, customer service, provider services, care management, or pharmacy operations • Demonstrated success managing executive-level stakeholder and supplier relationships • Some domestic and international travel required

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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