Senior Manager – Supply Chain Systems

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Shape the future of technology products enabling omnichannel fulfillment • Manage development of new product applications • Drive an iterative feature roadmap to improve existing applications and processes • Partner with users to understand user experience across the application portfolio • Work with distribution center leaders, vendor partners, and IT to understand processes and challenges • Drive improvements to supply chain processes and technology products • Balance business viability, technology feasibility, and user/customer desirability in the product portfolio roadmap • Investigate issues, validate system behavior, perform root cause analysis, and support data-driven decisions • Troubleshoot issues, deliver enhancements, and drive accountability with third-party vendors and support organizations • Support software implementations, upgrades, and go-live activities • Evaluate emerging technologies and industry best practices • Lead or support user acceptance testing, test plan development, and commissioning • Support or implement warehouse automation and cloud transformation initiatives • Work within Agile delivery frameworks and use work management platforms

🎯 Requirements

• Willingness to travel up to 35% nationwide to select CVS Distribution Centers • 5+ years of experience working with IT PMO or equivalent and managing/supporting large-scale technology projects • 5+ years of experience using SQL, reporting tools, and operational data for issue investigation, system validation, root cause analysis, and data-driven decisions • Understanding of relational databases, data models, interfaces, and system integrations • Understanding of warehouse management, fulfillment, distribution, inventory management, transportation, or related supply chain processes • Specific e-commerce experience required • 5+ years of experience working with third-party software vendors, consulting partners, and support organizations • Experience supporting software implementations, upgrades, and go-live activities in greenfield and brownfield environments • Ability to translate technical information for technical and non-technical audiences • Ability to evaluate emerging technologies and industry best practices • Experience with user acceptance testing, test plan development, and commissioning • Proven project management skills • Experience supporting or implementing warehouse automation solutions, including conveyor, sortation, ASRS, robotics, or goods-to-person technologies • Experience leading or supporting cloud transformation initiatives and migrations from on-premises applications to cloud platforms • Experience with Agile delivery frameworks and tools such as Jira or similar platforms • Experience with Manhattan Active Warehouse Management (MAWM) • Bachelor degree preferred • Equivalent experience required

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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