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Offer Manager

🔥 9 minutes ago

🦀 Maryland – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on CyberMaxx's careers page, not through a job board

First seen by Remote Rocketship 9 minutes ago

Logo of CyberMaxx

CyberMaxx

51 - 200 employees

🏥 Healthcare

⚖️ Legal

💼 Consulting

Healthcare • Legal • Consulting

CyberMaxx is a company providing tech-enabled security solutions designed to help customers assess, monitor, and manage cyber risks. They specialize in Managed Detection and Response (MDR) services, offering 24x7x365 threat detection and zero-latency response. Their services are tailored for industries such as healthcare, financial services, and government sectors. CyberMaxx aims to strengthen security postures by integrating both offensive and defensive strategies, leveraging a robust ecosystem of technology partners. They are committed to continuously managing cybersecurity threats through proactive threat hunting and providing comprehensive security solutions, including network security, endpoint detection and response, vulnerability risk management, and incident response. CyberMaxx positions itself as an extension of an organization's team, handling baseline security needs, thereby allowing clients to focus on strategic goals. Additionally, they are involved in charitable causes like Defenders For Children, contributing to the defense against cyber threats.

📋 Description

• Define new services, service tiers, bundles, inclusions, exclusions and add-ons • Maintain service descriptions, SKUs and scope boundaries for each offer • Align offer scope with Security Operations and Engineering delivery capabilities • Own revenue and margin performance for each offer • Report attach rate, bookings, margin and churn by offer • Adjust pricing, packaging or scope when offers miss margin or growth goals • Present portfolio performance and recommendations to leadership • Build and maintain pricing models, price books and discount guardrails with Finance • Model service delivery costs and set target margin per offer • Review non-standard deal structures and pricing exceptions • Own offer readiness through the Launch stage of the Product Council lifecycle (NPI) • Own offers post-launch, working with Sales, Finance and Operations to resolve pricing, scope and delivery issues • Deliver sales enablement materials including offer guides, pricing sheets, battlecards, FAQs and SOW language • Partner with Marketing on positioning and messaging • Manage offer transitions, migrations and end-of-life • Track competitor MDR and managed security offers, pricing and packaging • Gather Sales, Sales Engineering and Customer Success input on win/loss and buyer needs • Recommend offer changes, new offers and retirements

🎯 Requirements

• 5+ years in offer management, product marketing, product management or pricing • 3+ years in cybersecurity, managed security services or B2B IT services • Working knowledge of MDR, SOC operations, EDR/XDR, SIEM and offensive security services • Experience building pricing models and margin analysis • Experience taking an offer from concept to launch with cross-functional teams • Strong written communication for sales collateral, service descriptions and executive briefings • Bachelor's degree in business, information systems or related field, or equivalent experience • Preferred: Experience at an MSSP, MDR provider or security vendor • Preferred: Familiarity with Microsoft licensing • Preferred: Experience with channel, TSD or partner pricing programs • Preferred: Salesforce reporting experience • Preferred: Experience integrating offer portfolios after a merger or acquisition • Preferred: Pragmatic Institute or similar product/offer management certification

🏖️ Benefits

• Flexible Paid Time Off • 401k with a company match • Medical, Dental and Vision Coverage • Voluntary Short Term and Long-Term Disability • Employee Assistance Program with Mental Health Supplement • Voluntary Basic, Accidental, and other ancillary life insurance • Health Savings Account Contribution (with selection of a HDHP) • 10 annual, paid holidays

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