Senior Network Engineer – NetOps

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🛜 Network Engineer / Network Administrator

👻 Ghost score 18%

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Logo of CyKor

CyKor

11 - 50 employees

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

CyKor is a Service-Disabled Veteran-Owned Small Business that serves as a trusted technology partner in the IT Services and IT Consulting industry. The company focuses on bridging the gap between vendors and customers by delivering integrated technology solutions across various domains, including Cyber Security, Wireless, Networking, and Cloud Computing. CyKor's team of highly skilled technology experts provides advisory services to organizations, ensuring they have the confidence needed to accomplish their missions.

📋 Description

• Provide Tier 3 technical support for enterprise SD-WAN and associated network infrastructure • Serve as a senior escalation point for issues unresolved by Tier 1/Tier 2 support • Troubleshoot complex routing, switching, SD-WAN, WAN connectivity, VPN, firewall, and network-performance issues • Support Cisco routers, switches, SD-WAN controllers, and related enterprise network components • Perform root-cause analysis and develop corrective actions for recurring or systemic issues • Support newly deployed shore and cutter sites through installation, activation, validation, and transition to operations • Coordinate with provisioning and integration engineers to resolve configuration and deployment discrepancies • Validate configurations, routing behavior, connectivity, performance, and operational readiness • Support incident, problem, and change-management activities and maintain accurate technical records • Develop troubleshooting procedures, knowledge articles, escalation procedures, and lessons learned • Provide feedback to architecture and automation teams for engineering and automation improvements • Assist with configuration changes, software upgrades, patching, STIG remediation, and approved maintenance • Coordinate with Government technical leads, cybersecurity personnel, field technicians, vendors, and contractors during troubleshooting and restoration • Support operational metrics, ticket trending, backlog management, and identification of systemic network risks • Participate in technical reviews, incident calls, deployment readiness reviews, and post-installation validation

🎯 Requirements

• 8+ years of progressively responsible network engineering experience, including senior-level enterprise network operations or Tier 3 support • Strong hands-on experience with Cisco enterprise routing and switching technologies • Demonstrated experience troubleshooting complex Layer 2/Layer 3 network issues • Strong knowledge of BGP, OSPF, VLANs, VPNs, QoS, TCP/IP, DNS, DHCP, NAT, and enterprise WAN architectures • Experience supporting large, distributed enterprise networks • Experience performing advanced troubleshooting, packet analysis, root-cause analysis, and technical remediation • Ability to interpret network diagrams, configurations, logs, monitoring data, and engineering documentation • Experience operating within formal incident, change, configuration, and problem-management processes • Strong technical documentation and customer communication skills • Ability to work independently while coordinating across multiple engineering and operational teams • Active Secret clearance • Preferred: Cisco SD-WAN/Viptela experience • Preferred: Experience with Cisco Catalyst 8000/8300-series routing platforms and Catalyst switching • Preferred: Experience with Cisco ISE, Zero Trust Network Access, network segmentation, or microsegmentation • Preferred: Experience with Cisco Catalyst Center, ThousandEyes, Splunk, SolarWinds, or comparable network-monitoring and observability platforms • Preferred: Familiarity with network automation using Ansible/Red Hat Ansible Automation Platform, Python, APIs, or similar technologies • Preferred: Experience supporting DoD, DHS, or another large federal enterprise environment • Preferred: Familiarity with DISA STIGs, cybersecurity compliance, and federal network security requirements • Preferred: CCNP Enterprise or equivalent demonstrated technical experience; CCIE is highly desirable • Preferred: Security+ or equivalent DoD 8140/8570-aligned certification

🏖️ Benefits

• Full-time, contract employment • Professional team environment • Respectful, valued, and appreciative workplace culture

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