Technical Support Supervisor – Commercial HVAC

🕒 August 14

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $90k - $153k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Daikin Applied Americas

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1924

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Daikin Applied Americas is a commercial and industrial HVAC and building solutions company that designs, manufactures, and supports air management equipment and services across North America. The company provides rooftop systems, chillers, air handlers, heat pumps, air purifiers, building controls (SiteLine), rental solutions, and IoT-enabled energy- and IAQ-focused technologies for commercial, institutional, and industrial buildings, emphasizing energy efficiency and decarbonization.

📋 Description

• Oversee a team of HVAC Technical Service Advisors and ensure they have the resources to perform their jobs in a timely manner • Develop new technical resources to decrease response time and make the field as self-sufficient as possible • Maintain effective lines of communication throughout the business unit • Handle complex HVAC troubleshooting cases as needed • Provide product or service information to customers and ensure they receive the best possible service • Maintain effective lines of communication between all dimensions of the company • Maintain a competent, motivated, and well-trained staff to carry out departmental duties • Provide technical support and product information to customers and employees through referrals and incoming calls • Develop technical resources to minimize internal response time • Perform other related duties as assigned or requested

🎯 Requirements

• Associates degree or higher - preferably in HVAC or mechanical engineering-related discipline • 6+ Years of commercial HVAC experience • Knowledge of commercial HVAC and refrigeration systems • Proficiency in the MS Office Suite (Outlook, Word, PowerPoint and Excel) • Outstanding relationship management and interpersonal skills • Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law • Preferred: 2+ Years of people leadership experience • Preferred: SalesForce CRM experience • Preferred: Bachelor's Degree

🏖️ Benefits

• Medical/Dental/Vision coverage • PTO • 401K match • Support for community involvement • Multiple medical insurance plan options • Dental and vision insurance • 401K retirement plan with employer match • Paid time off and company paid holidays • Paid sick time in accordance with the federal, state and local law • Tuition Reimbursement after 6 months of continuous service • Career growth opportunities