
51 - 200 employees
Founded 2009
🤝 B2B
📣 Marketing
☁️ SaaS
B2B • Marketing • SaaS
dataSpring is an Asia-focused market research and online panel provider. It offers expansive coverage across 12 countries and 2 million+ active panelists, supplying researchers with proprietary panels, third-party partners, and API integration. dataSpring provides a mobile research platform, 24/7 regional operations support in local languages, a Quality Check System for data validity, downloadable panel books, and insights content (blogs and podcasts) targeted at businesses conducting surveys and market research in Asia.
🔥 13 hours ago
🏛️ District of Columbia, Kentucky, +1 more states – Remote
💵 $135k - $155k / year
⏰ Full Time
🟠 Senior
🔴 Lead
📋 Administrative Assistant
👻 Ghost score 1%
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51 - 200 employees
Founded 2009
🤝 B2B
📣 Marketing
☁️ SaaS
B2B • Marketing • SaaS
dataSpring is an Asia-focused market research and online panel provider. It offers expansive coverage across 12 countries and 2 million+ active panelists, supplying researchers with proprietary panels, third-party partners, and API integration. dataSpring provides a mobile research platform, 24/7 regional operations support in local languages, a Quality Check System for data validity, downloadable panel books, and insights content (blogs and podcasts) targeted at businesses conducting surveys and market research in Asia.
• Lead daily operations for two office locations in Washington, DC and Louisville, KY • Establish and maintain office procedures, workplace standards, and operating guidelines • Monitor office operations and implement efficiency and employee-experience improvements • Serve as the primary escalation point for office-related issues • Develop operational documentation, workplace procedures, and business continuity plans • Coordinate facility maintenance, repairs, upgrades, and preventative maintenance • Liaise with landlords, property management firms, and building operations teams • Manage office moves, space planning, workstation changes, and workplace improvement projects • Support workplace technology and office systems in partnership with IT • Oversee office hospitality, conference room operations, visitor management, and employee amenities • Manage facility access, office security, badge administration, access permissions, and visitor protocols • Coordinate onsite meetings and events, including facility readiness, vendor coordination, room setup, and day-of support • Supervise office operations staff, including onboarding, training, coaching, performance management, and employee development • Assign, prioritize, and monitor operational work • Manage vendors, service providers, contractors, workplace partners, service agreements, and vendor performance • Coordinate procurement of office supplies, furniture, equipment, and workplace services • Review invoices, manage vendor expenses, and support budget administration • Support office operating budgets, track expenses, monitor spending, and identify cost-saving opportunities • Prepare operational reports and workplace metrics for leadership review • Partner with departmental leaders and cross-functional teams to address workplace needs • Communicate office updates, operational changes, and workplace initiatives • Support executive visits, board meetings, and high-profile organizational activities • Coordinate onboarding and offboarding related to workplace access and resources • Support workplace safety, emergency preparedness, security protocols, policy compliance, and building regulations
• 7+ years of experience in office management, workplace operations, facilities management, business operations, or a related field • 3+ years of experience managing staff, teams, or cross-functional workplace operations • Experience supporting multiple office locations • Experience supporting hybrid and distributed work environments preferred • Demonstrated experience managing workplace technology and office systems, including conference room technology, audiovisual equipment, printers, and other workplace infrastructure • Demonstrated experience overseeing multiple office locations • Experience managing budgets, vendors, contracts, and workplace projects • Ability to lead workplace initiatives and operational projects from planning through execution • Ability to lead organizational and workplace changes while maintaining continuity of operations and a positive employee experience • Proven ability to manage and prioritize competing deadlines and multiple initiatives simultaneously • Strong organizational, project management, and problem-solving skills • Excellent written, verbal, and interpersonal communication skills • Proficiency with Microsoft 365 and workplace management technologies • Demonstrated leadership, relationship management, problem-solving abilities, and influencing skills across diverse stakeholder groups • Experience supporting executive-level stakeholders preferred • Knowledge of workplace safety, emergency preparedness, and business continuity planning preferred • Bachelor's degree in Business Administration, Operations Management, Hospitality, Facilities Management, or related discipline preferred • Facilities Management Professional (FMP), Certified Facility Manager (CFM), Project Management Professional (PMP), or related certification preferred • Ability to travel up to 25% of the time
• Medical, dental, and vision coverage • 401(k) with company contributions and matching • Paid parental leave • Tuition assistance • Generous paid time off • Professional growth support • Fully remote environment
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