Senior Administrative Associate – Legal Services

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🔥 0 minutes ago

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $26 / hour

⏰ Full Time

🟠 Senior

📋 Administrative Assistant

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RR Donnelley

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

📋 Description

• Manage core legal workflows, including electronic court filings, service across state and federal portals, and legal research • Conduct legal research and case retrieval using Lexis, Westlaw, and PACER • Prepare discovery and litigation shells • Format pleadings using firm styles • Schedule court appearances • Manage documents using Adobe Acrobat and DocuSign • Process judicial forms • Oversee PCard expense reconciliations • Ensure job tickets are properly completed before work begins • Assess job requests and ensure completion throughout the task lifecycle • Provide administrative support, including answering phone lines, customer service, document editing/transcription, data entry, reservations, and scheduling • Maintain logs and tracking software for administrative support work • Communicate job or deadline issues to team members, leads, supervisors, or clients • Protect confidential company, employee, and client information • Meet contracted deadlines for accepting, completing, and delivering work • Troubleshoot basic equipment problems • Help develop training plans and process maps • Deliver training to a team of administrative employees • Serve as a subject matter expert and resource for junior employees • Interact with clients in person, by phone, video, or electronically • Prioritize workflow and perform quality assurance on own and others' work • Follow Williams Lea and client-site policies • Use equipment and supplies cost-efficiently • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent education • Minimum 2 years administrative support experience in a professional organization, preferably in the legal industry; or at least 1 year performing administrative duties for a Williams Lea client operation • Formal education and/or training may be considered in lieu of experience • Recent comprehensive e-filing and e-service experience • Direct experience managing state, federal, and arbitration filings across platforms including One Legal, First Legal, Pro Legal, Green Filing, Proof, File & ServeXpress, CaseAnywhere, District Court, Court of Appeals, Supreme Court, TrueFiling, FINRA, UCC, AAA, and JAMS • Experience coordinating e-service and print dispatch • Advanced proficiency in Microsoft Word, Excel, and PowerPoint • Strong keyboarding and typing skills • Ability to troubleshoot applicable business/client software • Familiarity with administrative support software programs • Skilled in scheduling telephonic and virtual court appearances through Court Call, Court Connect, Journal Technologies Court Portal, or similar • Strong organizational skills and ability to meet deadlines • Ability to handle sensitive and highly confidential documents professionally and discreetly • Good judgment and problem-solving skills, including knowing when to escalate issues • Ability to work independently and collaboratively • Ability to work in a fast-paced environment • Professional verbal and written communication skills • Proficiency with required equipment, technology, software, and hardware • Self-motivated with a positive attitude • Proven customer service skills • Must be able to support the West Coast - California

🏖️ Benefits

• Medical, dental, and vision coverage • Paid time off • Disability insurance • 401(k) with company match • Life insurance • Voluntary supplemental insurance coverages • Parental leave • Adoption assistance • Tuition assistance • Employer/partner discounts • Overtime, shift differential, call-in, and/or stand-by pay may be included in total compensation