Care Coordinator

🔥 0 minutes ago

🐊 Florida, Pennsylvania, +1 more states – Remote

🐊 Florida – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $18 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Facilitate CHE completion in nephrology offices, dialysis clinics, or via telehealth • Coordinate with Nurse Practitioners and clinics to prepare for in-person appointments • Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling • Schedule telehealth CHEs for patients unable to attend in person • Welcome new patients and collect concerns from existing patients; escalate to RN or Nurse Practitioner as appropriate • Maintain accurate documentation and communicate patient updates to the care team • Organize outreach efforts by urgency and importance • Coordinate care by ensuring access to eligible resources/programs and assisting with referrals and provider appointments • Perform outbound and inbound calls with patients, providers, and Village resources • Complete non-clinical screenings and pathways under Manager guidance; escalate to Integrated Care Nurse as needed • Assist the clinical team with moving patients through the continuum of care • Identify eligible resources and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to enroll members in programs • Communicate directly with patients in a timely and professional manner • Maintain accurate, complete, and confidential documentation • Deliver high-quality patient care in alignment with DaVita’s mission and values

🎯 Requirements

• Previous IKC Care Coordinator or Engagement Specialist experience required • High School Diploma or GED required • 2+ years professional experience in customer service, patient-facing, or telephonic outreach roles preferred • Prior healthcare experience preferred • Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook • Strong verbal and written communication skills, active listening, and motivational engagement techniques • Highly organized, with excellent time management and follow-through • Ability to work autonomously and collaboratively with care team members • Home workspace must provide a quiet, private environment with reliable high-speed internet

🏖️ Benefits

• Opportunities for growth • Supportive, mission-driven, collaborative care team • Medical, dental, and vision coverage • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Access to Headspace® • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning