Manager, Revenue Operations – ROPS

🔥 1 minute ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $78k - $119k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 0%

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DaVita Kidney Care

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare • Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Provide operational oversight of contracted payor escalations, including settlements, legal escalations, and support for contract negotiations • Develop strategy to drive payor escalations to resolution • Manage large escalations and projects with ROPS, Legal and Contracting partners, and external insurance companies • Resolve complex and large claim payment issues through legal and contracting channels • Collaborate to find resolutions that prevent recurring issues • Tailor communications to differing audiences • Strategize and deliver persuasive recommendations to senior leaders • Set team goals and motivate the team to exceed expectations • Ensure accountability for team results and quality work products • Manage projects with multiple participants and stakeholders • Prioritize competing priorities and deliver on deadlines • Think critically through barriers and create and implement solutions • Build high-performing teams and develop leaders • Cultivate a diverse professional network • Use coaching and feedback consistently • Inspire the team to support leadership vision and influence change • Generate meaningful insights for teams and projects • Translate high-level strategy and complex insights into actionable opportunities • Identify and engage stakeholders to foster collaboration • Deliver persuasive recommendations to senior audiences • Perform other duties as assigned

🎯 Requirements

• High School Diploma/equivalency – Required • Bachelor’s Degree in related field – Preferred • Intermediate proficiency in all Microsoft Office applications, specifically Excel – Required • Strong knowledge of healthcare revenue cycle – Required • Strong knowledge of healthcare revenue cycle Collections – Preferred • Ability to manage large escalations and projects with ROPS, Legal and Contracting partners, and external insurance companies • Ability to solve complex problems and work effectively as part of a fast-paced team

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Access to Headspace® • Backup child and elder care • Maternity/paternity leave • Professional development programs • On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning