Individual Medical Commissions Manager

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform offered by Ceridian. It integrates payroll, HR, benefits administration, talent management, workforce management (time and attendance, scheduling), and related workforce processes into a single SaaS application aimed at business customers.

📋 Description

• Responsible for day-to-day management of commission processing functions for ACG entities. • Ensures the timely and accurate payment of commissions and bonuses to agents, as well as override payments, bonuses, and other compensation to managers. • Develops and maintains technology and data related to commissions. • Maintains accurate and updated compensation plan documents. • Sources, imports, and manages commission information and data needed to process commissions. • Responsible for auditing and reconciling bank deposits from carriers and partners, expected revenue from carriers and paid compensation components. • Performs research tasks and error resolution to resolve problems that arise. • Serves as a liaison between carrier, agent, and internal departments to address and resolve commission disputes. • Conducts ad hoc and scheduled trainings, and handle field inquiries and issues. • Determines, communicates, and implements commissions process improvements and develops, monitors and reports on KPIs. • Provides ongoing assistance to support improvement within ACG commissions operations. • Provides direct management and guidance to designated personnel. • Responsible for hiring/terminating, disciplinary actions, assigning/checking work, plan/appraise job performance measurements, performance reviews, compensation recommendations, new hire orientation and training; and provides policy and operational leadership. • Works collaboratively with fellow staff to advance the values and mission of the organization by serving on relevant internal and external committees. • Integrates multiple commissions teams into one across multiple entities, and defines shared and unique processes (e.g., brokerage offices, retail offices, carrier invitations, etc.). • Manages agent interfaces to enable commissions payments across all entities and carriers; manages commissions tools (e.g., Callidus) to ensure accurate commissions are set up and paid to field. • Identifies opportunities for efficiency in commissions processes, utilizing BPO, automation, and AI solutions. • Manages talent in the commissions team and defines organizational needs and staffs accordingly. • Manages commissions compliance and quality. • Provides strategic, policy and operational leadership. • Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).

🎯 Requirements

• Bachelor's Degree in Finance, Accounting, or Business • Five (5) or more years commission experience with an insurance carrier or securities broker/dealer or experience calculating bonus/commission payments • Three (3) or more years management or supervisory experience • Knowledge of the general industry procedures, standards, systems, resources, practices and terminology • Working knowledge of federal, state and local laws as well as industry regulations • Proficient computer skills (Microsoft Suite, MS Outlook, Adobe Acrobat software preferred)

🏖️ Benefits

• Flexible work schedule to include evening and weekend hours as needed