Strategic Account Manager

Job not on LinkedIn

🔥 4 minutes ago

🐊 Florida – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

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Logo of DDS Lab

DDS Lab

501 - 1000 employees

Founded 2005

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

DDS Lab is a full-service, National Board–Certified dental laboratory that provides crown & bridge, implant restorations, removable prosthetics, orthodontic appliances, mouthguards, and digital dental workflows to dental practices nationwide. The company supports both traditional analog and modern digital impressions, offers a customer portal and mobile app for case tracking, provides clinical training and CE resources, and operates multiple production facilities with certified dental technicians to serve private practices, group practices, and DSOs.

📋 Description

• Drive revenue growth and expand the office base within Standard Accounts • Collaborate with the Business Development Manager on strategic initiatives, goal alignment, and account growth • Contact potential customers by phone, email, text, video conferencing, and other channels • Develop and maintain office-level relationships to maximize share of wallet • Identify and pursue new business opportunities and incremental sales opportunities • Use clinical or dental sales knowledge as a trusted resource for dental offices • Monitor account performance and develop actionable growth insights • Report account activities, performance metrics, and strategic initiatives to internal stakeholders • Engage former and new office business targets using structured outreach and strategic call volumes • Track and manage deals through sales pipeline stages using CRM • Identify declining or lost offices and document reasons in HubSpot • Promote and sell dental lab products and services to dental offices, clinics, and practices • Educate offices on products, industry trends, market conditions, and competitor products • Explain product features and use persuasive sales techniques with assigned offices and dentists • Participate in team meetings and contribute to sales initiatives • Liaise between technicians and offices, providing product and technical advice • Collaborate with departments to resolve case-related questions, issues, and follow-ups within 24 hours • Record customer information and interactions in CRM

🎯 Requirements

• Proven track record in sales quota achievement, preferably in the dental or related industry • Proven ability to build and maintain long-term relationships with executives, employees, customers, and other stakeholders • Experience with HubSpot or other customer relationship management software preferred • Proficiency in Microsoft Office Suite • Ability to be proactive and flexible in a fast-paced environment • Ability to multitask, prioritize, and manage time effectively • Excellent consultative and competitive sales skills • Data-driven, analytical, and detail-oriented approach • Customer- and solution-oriented • 3–5 years of outside sales experience in dental or medical device, or in-office clinical experience as an RDA or RDH • High school diploma or GED equivalent required • Willingness to travel up to 15% to customer locations or events • Willingness to work flexible hours as needed

🏖️ Benefits

• Full-time employment • Remote work arrangement • Flexible hours as needed • Travel opportunities to customer locations or events (up to 15%)

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