Performance Manager

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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DealerBuilt

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

DealerBuilt is a provider of integrated dealership software that delivers a modular enterprise platform for automotive retailers. Its portfolio—including Lightyear, Oplogic, iService, and Vistadash—covers dealer management (DMS), AI-driven CRM, desking and F&I tools, fixed-ops/service lane solutions, and marketing analytics to help dealers streamline operations, improve customer experiences, and centralize data across locations. DealerBuilt focuses on cloud-based, scalable, and dealer-centric solutions with integrations, analytics, and services designed for multi-store retail operations.

📋 Description

• Retain revenue • Establish trusted advisor status with decision makers and stakeholders • Show ownership and urgency in the completion of action items • Seek customer feedback to improve the customer experience • Drive customer engagement and utilization • Support the customer’s strategic projects • Analyze account and solution performance to recommend changes to support dealership goals and lead to greater return on investment for the customer • Host utilization sessions (remote/onsite) to improve the use of the solution, employee satisfaction, and financial impact • Educate and leverage the use of enhancements • Assist in creating training course and educational materials • Promote the value of the solution • Share best practices being utilized for solutions • Assist with Onboarding as required • Grow revenue • Understand the dealership’s goals and outstanding projects • Understand the competitive solutions being utilized and the pros/cons of those solutions as well as the pricing and term remaining if the customer is not satisfied with the current solution • Keep the customer informed of DealerBuilt’s vision and solution portfolio • Uncover opportunities for additional DealerBuilt solutions to be utilized by partnering with sales to win that business • Demonstrate the value of the solution if requested

🎯 Requirements

• 3+ years of automotive software experience, representing a similar portfolio with proven results • Strong follow-up and an amazing work ethic for owning the success • A solid understanding of a customer’s key business drivers • A powerful desire to solve challenges and win • Initiative-taking to achieve goals of a high growth organization • Must be able to establish and maintain a strong business relationship with customer stakeholders and decision makers • A people person with excellent verbal, written, and communication skills (Education/training skills are a plus) • Outside support role with 60%+ of your time in the field working onsite with clients. • Bachelor’s Degree or equivalent in career experience

🏖️ Benefits

• Competitive Compensation : This position offers a base salary and bonus. • Comprehensive Health Coverage : Access to top-tier medical, dental, and vision insurance ensuring you and your loved ones are well taken care of • Financial Wellness : Benefit from a Health Savings Account (HSA) and Flexible Spending Accounts (FSA/DCFSA) to empower your financial planning and health-related expenses • Peace of Mind with Insurance Plans : Our commitment to your security includes Accident, Hospital, and Cancer Supplemental Insurance, as well as Disability Insurance, ensuring you have the support you need during challenging times • Life and AD&D Insurance: Protect your loved ones with our comprehensive life and accidental death & dismemberment insurance coverage • 401(k): Secure your financial future with our 401(k)-plan featuring no wait time and a company match • Employee Assistance Program (EAP) : Your mental and emotional well-being is paramount. Access confidential counseling, support, and resources through our EAP • Work/Life Balance : We believe in working hard for our clients every day while ensuring satisfaction in your role and ample time to enjoy activities outside of work. • Employee Referral Program: Our Referral Program incentivizes you to bring talented individuals into our growing organization