Strategic Account Manager – Customer Growth

🔥 18 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DealHub.io

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

☁️ SaaS

B2B • SaaS

DealHub. io is a comprehensive quote-to-revenue solution that accelerates sales processes with a low-code commerce engine. Specializing in CPQ (Configure Price Quote), CLM (Contract Lifecycle Management), and billing, DealHub empowers mid-market and enterprise leaders to optimize their sales teams and operations. Its platform integrates various functionalities, including proposal management, contract handling, and subscription management, all centralized in a digital DealRoom to streamline buyer and seller communication, enhancing efficiency in closing deals and revenue generation.

📋 Description

• Own the strategic relationship with a portfolio of DealHub’s enterprise customers • Build and maintain trusted relationships with C-level and senior executives, and other business leaders • Establish strong executive sponsorship for DealHub within strategic customers • Develop a deep understanding of each customer’s business strategy, organizational priorities, challenges, and growth initiatives • Position DealHub as a strategic business partner and trusted advisor • Build multi-threaded relationships across customer organizations and reduce dependency on individual contacts • Partner with Sales and Customer Success to develop and execute account growth and expansion strategies • Identify commercial opportunities and influence the development of expansion opportunities within strategic accounts • Lead executive-level business reviews and strategic customer meetings • Act as a senior escalation point for strategic customers and coordinate with internal leadership to drive resolution of critical issues • Work closely with Customer Success to ensure strategic accounts have strong success plans, executive alignment, and clear business outcomes • Develop and maintain strategic account plans, including stakeholder maps, executive relationships, business priorities, risks, opportunities, and growth plans • Drive customer advocacy, including executive references, case studies, customer events, and customer advisory programs • Represent DealHub in executive customer meetings, industry events, and strategic customer forums • Track and communicate account health, executive engagement, retention risks, and expansion opportunities to DealHub leadership

🎯 Requirements

• 7+ years of experience in Strategic Account Management, Enterprise Account Management, Account Executive, Customer Success, or a similar role within a B2B SaaS company • Proven experience managing strategic enterprise accounts and building long-term customer relationships • Strong executive presence with the ability to communicate effectively and build credibility with senior decision-makers • Strong business acumen and the ability to understand customer strategy, organizational priorities, and business challenges • Proven experience identifying and driving expansion and growth opportunities within existing enterprise accounts • Experience developing and executing strategic account plans • Strong negotiation, influencing, and relationship-management skills • Ability to operate strategically while maintaining strong attention to customer and business details • Excellent verbal and written communication and presentation skills • Strong cross-functional collaboration skills, with the ability to work effectively with Sales, Customer Success, Product, Support, and executive leadership • Ability to manage multiple strategic accounts and priorities in a fast-paced, dynamic environment • Self-motivated, proactive, and highly accountable • Familiarity with CPQ, CRM, Billing, or Sales Enablement platforms is a strong advantage