Senior Forward Engineer – Diagnostic Suite

Job not on LinkedIn

🔥 3 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $135k - $150k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 20%

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DeepHealth

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $225k Grant on 2019-08

Healthcare • Consulting • Logistics

DeepHealth is a global leader in AI-powered health informatics, providing innovative solutions designed to enhance operational efficiency and clinical confidence in radiology. As a wholly-owned subsidiary of RadNet, Inc. , DeepHealth offers a comprehensive suite of diagnostic and imaging tools, including the DeepHealth OS, a pioneering cloud-native operating system. Their AI-powered solutions support large-scale diagnostic programs and streamline workflows in areas such as breast, prostate, lung, and brain cancer detection. DeepHealth collaborates with leading healthcare institutions worldwide to transform radiology practices and improve care delivery.

📋 Description

• Own end-to-end technical solution design of the Diagnostic Suite for assigned customers, combining PACS, Viewer, Reporting, integrations and AI • Lead suite-level technical discovery with customers and implementation teams • Produce solution designs and configuration plans for implementation • Lead product-area FDEs and own OS/Core PACS configuration • Partner with implementation counterparts to incorporate learnings and best practices • Train and coach implementation teams on suite-level configuration standards • Maintain reference architectures and deployment playbooks • Serve as customer-facing technical lead during go-lives, hypercare and cross-component escalations • Provide technical support, root cause analysis and resolution for cross-component issues • Convert recurring customer needs into standardized workflows and product requirements • Own the AI adoption strategy across the Diagnostic Suite • Support adoption of AI-enabled workflows, coordinating rollout, site readiness and customer adoption • Triage and escalate engineering issues, document reproducible defects, track status and close the loop with customers • Support site reliability by monitoring service health, participating in incident response and driving reliability improvements • Report to the Service Engineering Lead, Enterprise Intelligence • Travel domestically/internationally up to 25% for customer discovery, go-lives and escalations

🎯 Requirements

• Bachelor’s degree in Computer Science, Biomedical Engineering, Health Informatics, Information Systems or a related field, or an equivalent combination of education and experience (required) • 8+ years of overall experience in healthcare IT, medical imaging or clinical systems • 5+ years in a customer-facing technical role across multiple enterprise imaging components (PACS, viewer, reporting, RIS) • In-depth knowledge of DICOM and HL7 v2 • Hands-on configuration of PACS and diagnostic viewers • Experience integrating radiology reporting systems such as PowerScribe • Strong understanding of end-to-end radiology clinical workflow, including RIS, worklists, reading, reporting and results distribution • Working knowledge of cloud-hosted applications (GCP, AWS or Azure), networking, storage and SSO/authentication • Ability to communicate technical decisions to radiologists, IT leaders and executives, including in escalated situations • Microsoft Office experience • Imaging informatics or clinical credential such as CIIP, PARCA or ARRT(R) preferred • Experience deploying or supporting clinical AI applications in radiology preferred • Experience in a regulated medical device environment and with ITIL practices preferred • Ability to follow employment laws, company policies, data privacy, compliance, safety and confidentiality standards • Up to 25% domestic/international travel • Must be legally authorized to work in the United States or address sponsorship requirements

🏖️ Benefits

• Remote work arrangement • Domestic/international travel opportunities up to 25%