SVP Operations

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $245k - $265k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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Logo of DEKRA North America

DEKRA North America

1001 - 5000 employees

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

DEKRA North America is the U. S. and North American arm of DEKRA, a global safety-solutions provider that offers testing, inspection, certification, auditing, and consulting services across industries. The company provides vehicle inspections (oil changes, emissions, safety stations), product testing and certification (medical devices, consumer and industrial electronics, connected/automotive products), management-system audits and ISO certifications, EHS and process-safety consulting, cybersecurity and EV/connected vehicle testing, and training programs. DEKRA serves automotive and mobility clients (OEMs, dealers, collision ecosystem), manufacturers, medical device companies, utilities/industrial clients, insurers, and enterprises seeking compliance, safety, and sustainability services. Globally DEKRA has ~48,000 employees and around €4. 3 billion in revenues; DEKRA North America emphasizes safety, compliance, and testing services tailored to vehicle mobility, industrial sites, and regulated products.

📋 Description

• Oversee Service Operations in an assigned region • Provide leadership, management, and vision to ensure effective growth strategies and profitability • Report to the President of DEKRA Americas and participate in the DEKRA Leadership Group • Contribute to a culture of safety and health through accountability, communication, and oversight • Provide day-to-day leadership and management of Service Operations • Develop, communicate, and implement growth strategies and processes • Drive Service Operations to achieve or exceed sales, profitability, cash flow, and business objectives • Collaborate with executive leadership on strategic plans for operational systems, processes, and personnel • Build, motivate, and lead high-performing Service Operation teams • Foster a success-oriented and accountable environment • Evaluate performance by analyzing and interpreting data and metrics

🎯 Requirements

• Four-year degree in Business or related field, or combination of related experience and education • Experience with complex matrix organizations • Exceptional leadership skills with the ability to create a highly engaging and productive work environment • Experience transforming or redesigning business functions and structures • Data- and metrics-driven approach with experience structuring, tracking, and improving KPIs and metrics • Ability to communicate and collaborate across all levels of the organization • Ability to build relationships internally and externally • Ability to work in a general office environment • Ability to handle extended periods of computer-based work, including telephone use • Ability to work flexible and long hours, as needed • Domestic and/or international travel required, estimated up to 50% • Ability to lift and manage standard business-travel luggage • Eligibility to work in the United States

🏖️ Benefits

• Medical and prescription coverage • Dental coverage • Vision coverage, including Domestic Partners • Critical Illness and Hospital Indemnity supplemental insurance • Company Health Savings Account contribution • Flexible Spending Account for eligible health care and dependent care expenses • Paid time off, including vacation, sick leave, and floating holidays • Employee Assistance Program with mental and emotional support resources • Wellness Program with participation rewards • Paid Parental Leave • Domestic and international Travel Assist • 401(k) plan with employer match • Company-paid Short- and Long-Term Disability benefits • Group term life insurance with options to buy up for self and others • Working Advantage corporate discount program • Education Assistance Program • Student Loan Repayment Assistance • Internal training and development resources • LEAD Forward Leadership Development Program • Annual Career Goal Setting and Performance Review cycle participation • Bonus eligibility, subject to plan terms and conditions

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