Customer Service Representative – Spanish Bilingual

🔥 9 minutes ago

🌲 North Carolina, Minnesota, +2 more states – Remote

🌲 North Carolina – Remote ❄️ Minnesota – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $16 - $17 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Deluxe

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1915

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Deluxe is a leading financial services technology company that specializes in payment processing and data solutions. With over 100 years of experience, it connects small businesses, financial institutions, and major brands through a comprehensive suite of payment methods and financial services. Deluxe processes over $3 trillion in payment volume annually, offering tools for receivables, payables, and marketing, aimed at helping businesses grow and manage their finances efficiently.

📋 Description

• Handle inbound customer service calls • Provide timely, effective, and professional responses to customer inquiries • Identify customer needs and suggest products and services • Maintain and modify customer records using databases to verify and retrieve data • Respond to order inquiries and place new and/or re-orders • Resolve product or service problems by selecting appropriate actions for immediate resolution • Deliver an optimal customer experience during every interaction

🎯 Requirements

• Basic computer knowledge • Must be 18 years of age or older • Spanish bilingual capability • High School/GED preferred • 1 year of sales, retail, or customer service experience preferred • Call Center experience preferred

🏖️ Benefits

• Competitive benefits starting on day one • Healthcare (Medical, Dental, Vision) • Paid Time Off, Volunteer Time Off, and Holidays • Employer-Matched Retirement Plan • Employee Stock Purchase Plan • Short-Term and Long-Term Disability • Infertility Treatment, Adoption and Surrogacy Assistance • Tuition Reimbursement